INFORMATION COLLECTION.

To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.


WHEN WE WILL USE YOUR INFORMATION.

We rely on a number of legal bases to collect, use, and share your information, including:

- It's needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support.
- If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
- Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


SHARING WITH THIRD PARTIES.

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. We share information with Etsy as necessary to provide you our services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.


DATA RETENTION

- We will only keep your details on record for business purposes only.
- We will not share your personal information with any other third parties or companies.
- We will not contact you using your personal information for anything other than the order/s you have made with us.
- Your details will kept on record for a maximum of 5 years before being destroyed. If you wish to have you details destroyed before then, then please email us at faceflorals@gmail.com to request the following.