Birdiegogo

I love these frames, but I recently went to order another set, and got ghosted from the shop owner. I was waiting and waiting for the frames, which never came. I sent a note following up, asking when they would be arriving. Then I received a refund to my account without any communication about them canceling my order. I've since tried emailing them multiple times to see what happened, and have heard nothing back. I hope everything is OK with them. I'm left disappointed.

I would love to review these frames but I've never received them and every message to the seller goes unanswered. Do not believe it when it says "typically responds within a few hours." I'm starting to think this shop does not exist except for the fact that they took my money on 5/26/24 and it is 06/12/24. Shipping date at time of purchase was 06/07 to 06/10. Hoping this review saves someone else from wasting their time with this shop.

I was really excited to receive these frames but the day before they were expected to be delivered I got an email that I'd been refunded.

Never received the frames. I hate to leave a bad review but I ordered 5 frames in the larger size and I never received them. After I had placed my order for the larger size frames, the seller refunded my money and said I would receive a different invoice to order the larger frames. I never received an invoice. I reached out to the seller many times but unfortunately never heard back. They were exactly what I was looking for, but I will have to order from another company.

Absolutely top notch seller! Quality products and excellent service!

I love these frames! I’ve bought some every so often, which I love because I can add to my wall art and keep the same vibe going throughout. I love that they’re all slightly different styles of frames that feel like they go together well with the paint job. I will buy more of these in the future!

I have ordered frames from here before and they have always been perfect! When I needed two more to finish my walk (over 2 years later), the seller worked with me to match what I already have. She got back to me quickly and my order was shipped what felt like the same day!

These were perfect! Had a slight hiccup with the shipping (carrier wasn't so gentle on the box) and one glass was broken, but Birdie was great in arranging a replacement. Will order from this shop again! Excellent communication from search (lots of questions) to delivery.

The absolute BEST customer service! Very quick to respond and always happy to help. Sent preview pictures and then made changes when I requested one. This was a repeat order because I love the frames and a joy to do business with!!! Thank you!

I didn’t receive the item for two months and seller never responded to any of my messages. I eventually got a refund but the whole process was long and caused a Christmas present to never be finished.