All Love Frankie lampshades are handmade to order so it is no problem to create customised or bespoke Lampshades.

Any bespoke colour combinations or custom sizes will make the lampshades non–returnable.
We advise on ordering our free fabric and wallpaper samples first to make sure you are happy with the colours and textures.

We offer 12 different size drum lampshade and 6 different sized cone lampshades so it’s not surprising it can be tricky to work out what size shade you might need.

We have a helpful blog post – How To Find The Perfect Shade ( https://www.lovefrankie.com/blog/measuring-up-for-the-right-sized-lampshade/ )
and are always on hand to advise on the best fit for your space.
Please email us a picture and the dimensions of your room or your lamp base and one of the team will happily advise.

Absolutely!
Please contact us with your address and a list of the colours and wallpapers you would like to see.

Delivery to the UK is free, but we request our international customers pay the shipping fee.

As our lampshade ring sets are the same for both ceiling shades and shades for table or floor lamps, we only need to know the direction of your lampshade if it has a directional pattern on it or has fringing.

If the fabric / wallpaper used on the lampshade is plain, like our plain cottons, silks and linens we do not need to know whether it is for a lamp or ceiling pendant as it can be used either way round.

We will always need to know the direction of our wallpaper and silhouette shades to make sure we get the animals round the right way.

The type of bulb required for use with our lampshades will be dependent on the max wattage of the lamp or flex set you intend on using.
However, Love Frankie always recommend using an LED, energy saving light bulb.

Sadly not often. If the wallpaper has a directional pattern we have to pattern match each wallpaper width together to form a continuous length for the lampshade.
If we use the wallpaper on the outside of the shade, as the wallpaper is stretched round the lampshade rings we find little gaps start appearing down the seams where the paper has been pattern matched together. These gaps begin to let light through and can look a little unsightly!

Of course!

We love creating something truly individual so please get in touch with our customer service team who would be happy to talk through your requirements.
All bespoke orders are of course non-returnable and we always recommend sending through samples of your own fabric or wallpaper so our workshop can make sure the material is suitable for use with our binding tapes and ring sets.

Sadly - Bespoke orders are put on hold during peak times.

EUROPEAN SHIPPING & NEW BREXIT SELLING REGULATIONS:
ETSY is now registered for IOSS.

The IOSS allows Love Frankie to sell goods to buyers in the EU. Etsy will collect, declare & pay the VAT to the tax authorities on all EU orders.
The VAT for each EU country will be charged at as per accordance with the Global VAT compliance for each EU member state. For full details on each countries VAT rate and shipping charges please contact Etsy directly.

PLEASE NOTE: IOSS has been introduced for low level shipments across Europe and therefore IOSS is only available for orders valued at 150 Euros or less.
ORDERS OVER 150Euros will face extra VAT and Customs duties upon delivery so please keep your order under 150Euros!

Shipping to America, Canada, (From £80) Australia & New Zealand (From £100) is now OPEN.

International Shipping costs will be finalised once your order has been placed and we know the exact delivery address and the final size and weight of your order. Please be aware that we could request further shipping funds once your order is packed and ready for dispatch.

Please email us for a shipping quote before you place your order.