BertAndRubyCo

United States

17.4k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (4.1k)
9 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (4.1k)
17.4k
sales
9 years
on Etsy
17.4k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (4.1k)
9 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (4.1k)
17.4k
sales
9 years
on Etsy
17438 Sales

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Announcement

Last updated on Apr 11, 2026
BertAndRubyCo

Contact shop owner

BertAndRubyCo

Reviews

4.9 (4089)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About BertAndRubyCo

Cozy threads and personalized gifts

Sales 17,438
On Etsy since 2017

Cozy threads and personalized gifts

About Bert + Ruby Co

Shop members

  • shop-member-photo
    GiGi M

    Owner, Designer

Production partners

  • A Print Shop

    United States

    We use this Print Partner to print, package and ship items in our shop (apparel, bags, mugs and more) from their Production/Fulfillment Centers right here in the USA. This allows us the time to create all of the amazing designs that you love in our little shop!

Shop policies

Last updated on Jun 24, 2025

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Dec 17, 2025

Frequently asked questions

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Before placing an order, please be certain to review the processing and shipping times located within the listing photos for each item.

Etsy also provides a "Order today to get by" date under the "Add To Cart" button, to ensure customers are aware of the estimated timeframe they can expect to receive each item.

Delivery times will vary depending on zip code, and the current USPS / UPS / FED EX delivery times. Please keep the production times and shipping times in mind when ordering.

Because this information is clearly available, we do not issue refunds due to delivery date issues.

WHAT IF I NEED MY ORDER BY A CERTAIN DATE?

NEED-BY DATES AND SELLER NOTES:

Please contact us BEFORE placing an order if your item is needed by a specific date.

Leaving a "need-by" date in a Seller Note (without speaking to us first) will NOT guarantee you receive your order by that date.

Orders begin processing with our Print Partner immediately, and Seller Notes may not be seen until your order is already in print.

Once orders begin processing, they can not be cancelled, rushed, or refunded for any reason.

MY ITEM HAS ISSUES / DEFECTS / INCORRECT

Should you have issues with an item, please contact us within 14-days of the delivery date of your order.

Our Print Partner will always correct any errors on their part, but can only issue reprints for defective items within this 14-day window. No exchanges will be honored after this timeframe.

We will happily offer exchanges, but we do not issue refunds.

MY ITEM IS NOT WHAT I EXPECTED

If you feel your item is not printed correctly, please contact us with 14-days of the delivery date. We will always replace an item if the print does not meet our standards.

We will ask for pictures of the item in question, and if we feel the item has been processed with inferior print/defect, we will replace the item for you immediately.

If we deem the item has been properly printed, we will gladly exchange the item, and the customer is responsible for the cost of shipping the original item to us.

Replacement items will not be shipped until we have confirmation the original item is in route.

CAN MY ORDER BE RUSHED OR CANCELLED?

Orders begin processing with our Print Partner immediately, and can not be cancelled, rushed, or refunded for any reason.

We can not cancel an order because it was placed accidentally. Please be certain your Shopping Cart only contains items from the Etsy shop you intend to purchase. Moving items into "Save for Later" will ensure no item is accidentally purchased.

We can not cancel an order because you realized it won't be received in time. All processing & shipping times are posted within each item listing.

We can not cancel an order because you changed your mind. Please be aware of what you are ordering before completing a purchase.

MY ORDER HAS ITEMS MISSING / SHIPPING HAS BEEN DELAYED / PACKAGE IS LOST

Multiple items purchased may ship separately, as they may print from different departments within our Print Partner. You will receive individual Tracking Numbers for each package.
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Customers can find the Tracking Numbers within their Order Information. Etsy Shop Owners can not be held responsible for items lost or delayed by the USPS, FedEx, etc. Once an item is in their hands, the package(s) officially become their responsibility. Please contact us if your order has been lost or delayed and we may be able to help.