DottyPatterns

Privacy Policy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy.
1. Personal Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product you are ordering. You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
• To provide my services: I use your information to fulfil your order, settle disputes, or provide customer support.
• With your consent: You may revoke this consent at any time, such as by unsubscribing from my mailing list.
• To comply with legal obligations: I retain information about your purchases if required by tax law or in response to legal claims.
• For legitimate interests:
1. To provide and improve my services. I use your information to deliver the services you requested and to enhance my offerings.
2. To comply with Etsy's Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
I share your personal information for very limited reasons and in specific circumstances:
• Etsy: I share information with Etsy as necessary to provide my services and comply with my obligations under Etsy's Seller Policy and Terms of Use.
• Service Providers: I engage trusted third parties, such as delivery companies, to perform functions and provide services to my shop. I share your information with these providers only to the extent necessary.
• Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only as permitted by law.
• Compliance with Laws: I may retain and share your information if required to respond to legal processes or government requests, enforce agreements, prevent fraud, or protect the rights and safety of my customers and others.
4. Data Retention
I retain your personal information only as long as necessary to provide you with my services, as described in this Privacy Policy. However, I may be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce agreements. Generally, I keep your data for a period of four years.
5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. If I transfer your personal information outside the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield-certified.
6. Your Rights
If you reside in certain territories, including the EU, you have specific rights regarding your personal information:
• Access: You can request a copy of the personal information I hold about you.
• Change, Restrict, Delete: You have the right to request changes, restrict my use of, or delete your information, except in cases where I am required to retain it for legal reasons.
• Object:
1. To my processing of your information based on legitimate interests.
2. To receiving marketing messages after providing consent. In these cases, I will delete your information unless compelling legal grounds require its retention.
• Complain: If you reside in the EU, you can lodge a complaint with your local data protection authority regarding my use of your information.
7. How to Contact Me
If you have any questions or concerns, you may contact me through Etsy.