LuciWebDesign

Last Updated: 2025-03-26

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference Etsy’s Privacy Policy to learn more about its privacy practices: [https://www.etsy.com/legal/privacy](https://www.etsy.com/legal/privacy).

---
1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), including:
- Your name
- Email address
- Shipping and billing address
- Payment details (processed securely through Etsy, I do not store this information)
- Order details and customization requests
- Any additional personal information you provide for a custom order

You may also choose to provide me with additional information if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
To fulfill your order– I use your information to process payments, provide customer support, and ship your purchase.
Compliance with Etsy policies – I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Etsy Terms of Use.
Legal and tax obligations – I may retain order information as required by law, such as for tax records.
Legitimate interests – I use your information to improve my services and respond to inquiries.
Marketing communications (if applicable) – If you have provided affirmative consent, I may send you promotional messages. You can revoke this consent at any time.

3. Information Sharing and Disclosure
I only share your personal information in limited circumstances, as follows:
Etsy – I share information with Etsy as necessary to fulfill your order and comply with Etsy’s policies.
Service providers – I engage trusted third parties (such as shipping carriers) to deliver your order. Your information is shared only to the extent necessary.
Business transfers – If I sell or merge my business, your information may be transferred as part of that transaction, only to the extent permitted by law.
Legal compliance – I may retain, use, or disclose your information if required by law, such as to:
- Respond to legal requests or government inquiries
- Enforce agreements, terms, or policies
- Prevent fraud, security issues, or technical problems

4. Data Retention
I retain your personal information only as long as necessary to provide my services and comply with legal and tax requirements. I generally keep order information for **4 years** for tax and accounting purposes, but I may retain data longer if required by law. Once the retention period expires, I securely delete or anonymize your information.

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the United States or other jurisdictions. As a result, your data may be transferred to a country with different data protection laws than your own. When I transfer your personal information outside of the EU, I rely on Privacy Shield and other legally approved mechanisms to ensure your data remains protected.

6. Your Rights
If you reside in certain territories, including the EU, you have the right to:
Access – Request a copy of the personal data I hold about you.
Change, restrict, or delete – Modify, restrict, or delete your personal information, except in cases where I am legally required to retain it.
Object – Object to the processing of your data based on legitimate interests.
Withdraw consent – Opt out of marketing communications at any time.
Lodge a complaint – File a complaint with your local data protection authority if you believe I have misused your data.
To exercise any of these rights, contact me using the details below.

7. Security
I take reasonable precautions to protect your personal information. However, no online data transmission is 100% secure, so please use Etsy’s services with caution.

8. Contact Me
For purposes of EU data protection law, I, Luci Web Design, am the data controller of your personal information. If you have any questions or concerns about how I handle your data, please contact me at:
Email: info@luciwebdesign.com
Etsy Messages: Luci Web Design Etsy Shop
If you wish to request, modify, or delete your personal information, please reach out via email or Etsy messages.

By purchasing from my shop, you acknowledge and agree to this Privacy Policy. This policy may be updated occasionally, so please check back for changes.