SvgStickerCo

Privacy Policy

SVG Sticker Co.

This Privacy Policy describes how and when SVG Sticker Co. collects, uses, and shares information when you purchase an item from our shop, contact us, or otherwise use our services through Etsy.com and its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. You can review Etsy’s Privacy Policy to learn more about its privacy practices.

1. Information We Collect

To fulfill your order, you must provide us with certain information that Etsy has authorized us to receive. This information may include:

Your name

Email address

Postal address

Payment information (processed securely by Etsy)

Details of the product you are purchasing

You may also provide additional personal information if you contact us directly (for example regarding a custom request or support inquiry).

2. Why We Need Your Information and How We Use It

We rely on several legal bases to collect, use, and share your information, including:

To provide our services

We use your information to process and deliver your order, communicate with you about your purchase, and provide customer support.

Legal obligations

We may retain and use your information to comply with legal obligations such as tax or accounting requirements.

Legitimate interests

We use your information when necessary to improve our services, manage our shop, and ensure our business operates properly.

Consent

If you choose to subscribe to marketing communications or newsletters, we may use your email address to send updates. You can withdraw your consent at any time.

3. Sharing and Disclosure of Information

Information about our customers is important to our business. We share your personal information only in limited circumstances.

Etsy

We share information with Etsy as necessary to provide our services and comply with Etsy’s Seller Policies and Terms of Use.

Service providers

We may work with trusted third-party providers to help operate our shop, such as:

shipping providers

hosting services

business tools and software

These providers only receive the information necessary to perform their services.

Compliance with laws

We may collect, use, retain, and share your information if we believe it is reasonably necessary to:

respond to legal processes or government requests

enforce our agreements, terms, and policies

prevent fraud or illegal activity

protect the rights and safety of our customers or others

4. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.

Typically, we retain order information for up to 4 years, unless a longer retention period is required by law.

5. Transfers of Personal Information Outside the EU

Some of our service providers may be located outside the European Union. When this occurs, we ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

6. Your Rights

If you reside in certain jurisdictions, including the European Union, you have rights regarding your personal information.

These rights may include:

Access

You have the right to request access to the personal information we hold about you.

Correction

You may request that we correct or update your personal information.

Deletion

You may request that we delete your personal information, except where we are legally required to retain it.

Objection

You may object to our processing of your information based on legitimate interests or withdraw consent for marketing communications.

Complaints

If you reside in the EU and believe your data protection rights have been violated, you may lodge a complaint with your local data protection authority.

7. Contact Information

For the purposes of EU data protection law, SVG Sticker Co. is the data controller of your personal information.

If you have questions about this Privacy Policy or would like to exercise your rights, you can contact us through:

Etsy Messages
or via the contact email provided in our Etsy shop.

Disclaimer

This Privacy Policy is provided for informational purposes and is based on recommended practices for Etsy sellers and the General Data Protection Regulation (GDPR). For specific legal advice regarding privacy laws, please consult a qualified legal professional.