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Reviews
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Linde on Dec 28, 2024
5 out of 5 starsThese are some of the best bookmarks. I love everything about them
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About TheMoonlightLibrary
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Sizing details
The jars are approximately 7oz and tins are 4oz.
Care instructions
Some sweating might occur during the shipping depends on the weather and if they position your parcel next to a heater/engine (because life is cruel). If ti does - that's fine, just wipe it / soak it with a cotton ball or some tissue paper and light away!
Please burn your new candle for at least 2 -3 hours during your first burn to allow for a maximum candle life.
All my wicks are self-trimming, however that's a misleading name as you still need to snap the wick after each burning. Or it's recommended either way, to minimise smoke to a bare minimum. Just gently tug on the black part and it will naturally snap. You only ever need 1cm of wick to light the candle.
What NOT to do
Do not leave your pretty candle in direct sun light. Candles are vampires by nature and thus will be super sad if left in the sun. And they will melt rebelliously and in some cases even change colour. And not in a fun, fancy way. In the 'oh well this looks a bit different from the other bit' sort of way.
Please do NOT leave your candle unattended for any period of time and treat with care after a long period of use as the container might get hot.
Do not place your candle in narrow shelves or anywhere where there's something above the flame that can catch fire.
Shipping destinations
We offer World wide shipping, if you cannot see your country on the list please send me a message and I will add it.
What to do if you included a wrong shipping address?
If you have noticed that you indicated an incorrect shipping address & your parcel has not been marked as dispatched please contact the shop ASAP and we will add a note with your corrected address.
We are, however, unable to refund purchases if these have been already sent to an incorrect address.
Returns, Refunds & Replacements
If your product has been damaged during shipment, please contact the shop and attach a photo displaying the damage. We are more than happy to issue a full refund for broken goods. You will always be asked if you prefer a full refund or a replacement item. However, please note that on some occasions replacements might not be available and thus a full refund will be issued.
If you are unhappy with your candle/scent of a candle we are happy to receive unused product returns within 21 days of you receiving your goods. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.