From Artisan Hands to Your Home Since 1999
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Last updated on May 4, 2026
Reviews
4.8
(10)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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tori on May 2, 2026
5 out of 5 starsI just received my rug, and it is the same as it is in pictures. The only thing I would say is a little different is the green is a little lighter olive color. But it seems to be made well, as a quick vacuum and rolled out with no grays or pulling. I also want to give 5 stars for their communication. There were issues with the delivery being delayed by customs. And they responded daily with updates even being hours ahead. True customer service!
Rug Store responded on May 2, 2026
Thank you so much for your kind review and for sharing a photo! I'm really glad you loved the rug and the quality. Thank you as well for your patience throughout — I’m happy I could assist along the way. Thankyou
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Irene on Jun 6, 2026
5 out of 5 starsBeautifull carpet of high quality for a good price. Was produced and sent according schedule, but customs took al long time to clear. Seller was pro-active and attentive. I recommend the product and the seller. Thank you Therugstoreln!
Rug Store responded on Jun 7, 2026
Thank you so much for your wonderful feedback! We're delighted that you're happy with the quality of your rug. We truly appreciate your patience with the customs delay and are glad we could assist throughout the process. Thank you for your recommendation and for choosing Therugstoreln. Thankyou you Very much Again.
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megan on Apr 9, 2026
5 out of 5 starsI ordered a custom rug and it turned out exactly as I wanted. The seller helped me pick the perfect colours and sent great progress shots as it was being made. I would definitely order again!
Rug Store responded on Apr 9, 2026
Thank you so much for your kind words! We’re truly glad you loved your custom rug and the overall experience. Every piece is made with great care and attention to detail—your feedback means a lot to us. We look forward to creating something special for you again!
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Olivia on Feb 17, 2026
5 out of 5 starsI wasn’t sure what the quality would be like based on the images but it’s very thick and high quality! I was pleasantly surprised. However, the stripes are vertical on the rug received but horizontal in the shop pictures. It seems that the images in the post are not of the actual rug. I do like the one I received better though.
Rug Store responded on Feb 18, 2026
We’re truly happy to hear that you were pleasantly surprised by the thickness and quality of the rug — that means a lot to us. Each rug is handcrafted with great care, and your appreciation motivates us as a artisian greatly. Regarding the stripe orientation, thank you for pointing that out. As our rugs are handmade, slight variations in layout or orientation can sometimes occur. We truly appreciate your understanding, and we’re so glad to hear that you actually liked the received piece even more. Your support means everything to our small business. Thank you again for your trust!
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marissa on Feb 5, 2026
5 out of 5 starsSuper gorgeous rug - I love it!! Adds such a great look to my room!
Rug Store responded on Feb 18, 2026
Thank you for your wonderful 5-star review ✨ We’re truly delighted that the rug has elevated the look of your space. Knowing that it brings beauty and character to your room means so much to us. Each piece is thoughtfully handcrafted, and your appreciation makes it all worthwhile.
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Etsy buyer on Feb 5, 2026
5 out of 5 starsRug looks great, exactly what was described!
Rug Store responded on Feb 18, 2026
Thank you so much for your wonderful feedback and 5-star rating! 🌟 We’re truly happy to hear that the rug was exactly as described and that you loved it. Your satisfaction means everything to us and motivates us to keep delivering the best quality handmade rugs.
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Sara on May 11, 2026
3 out of 5 starsThe rug is great. Delivery horrible. And I just received a bill from FedEx for some kind of international shipping fee. This is a first. We’ve become a third world country.
Rug Store responded on May 13, 2026
Thank you for your feedback and for appreciating the rug. I sincerely apologize for the delivery experience. I was regularly following up from my side to help move the shipment as quickly as possible, though some transit and customs-related matters are unfortunately beyond a seller’s control. I truly appreciate your patience and understanding.
About TheRugStoreIn
Sales
58
On Etsy since 2025
Shop about video description
Shop members
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Izaan
Designer
Izaan is the creative mind behind many of our designs at Rug Store, with a strong eye for color, form, and balance. He creates rugs that enhance both the aesthetics and functionality of a space, blending traditional inspiration with modern design.
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Rafiq Ansari
Master Weaver
Rafiq is one of our skilled weavers, bringing years of hands-on experience to every rug he creates. With deep knowledge of traditional weaving techniques, he carefully transforms raw materials into finely crafted pieces, ensuring strength and quality
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Rug Store
Owner
My creative process blends imagination with craftsmanship. I work closely with artisans and makers to bring each design to life, ensuring every rug reflects quality, detail, and thoughtful design.
Shop policies
Last updated on Jul 15, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Last updated on
May 4, 2026
Frequently asked questions
Can you design a rug for me?
Absolutely! Our experienced designers can create rugs based on your ideas and requirements. Simply share your vision, and we’ll bring it to life.
Do you accept custom and personalized orders?
Yes, we gladly accept custom orders. You can share your design, size, and color preferences, and we will create a rug tailored just for you.
Please note: Custom-made rugs are non-returnable and non-refundable as they are made to order.
Do you offer wholesale or bulk orders?
Yes, we specialize in wholesale and bulk orders at competitive prices. With a large team of skilled artisans, we ensure timely production and consistent quality.
Who makes your rugs?
Our rugs are handcrafted by skilled artisans using traditional techniques. We work closely with experienced weavers and production partners to deliver high-quality pieces.
How do I care for my handmade rug?
• Vacuum regularly (avoid beater brush)
• Blot spills immediately
• Avoid prolonged direct sunlight
• Rotate occasionally
• Professional cleaning every 4–5 years
Will I have to pay customs or import taxes?
Buyers are responsible for any customs duties or import taxes that may apply. We are not responsible for delays caused by customs.
What is the production and delivery time?
Each rug is made to order. Production usually takes 10–12 days, followed by shipping which takes approximately 5–7 business days depending on your location.