Custom and personalised orders are absolutely available! Please contact me to get a quote.

Please contact me if you require a specific length which is not available in the listing.

Please contact me if you require a specific length not available in the listing.

Every single item in my store are beautifully gift packaged at no extra charge :-)

Wholesale is available, please contact me for more information.

We prepare every veil carefully before sending them out. However we recommend hanging the veil upon receipt to avoid unnecessary creasing, and to straighten any creases that might have occurred from when shipping.

Yes! I am based in Melbourne, Australia. However, I travel frequently to China, the USA and other parts of the world so sometimes my brides will receive a package from outside Australia. This is because all veils are made, prepared and boxed by myself personally so naturally this parcel will arrive from where I find myself during the year.

There's primarily two reasons why I cannot accept returns for veils and other fashion items.

The first reason is that I am a maker - not a shop. The service that I am selling on Etsy is for a custom made, one of a kind veil for each bride who makes a purchase. When you purchase a White Jasmine veil on Etsy, you are buying something made by me, for you. Not a veil made for someone else, that I'm selling or re-selling. As such, I cannot accept returns as I have no avenue to re-sell a returned veil.

The second reason is that some brides have, in the past, purchased a veil, worn it on their wedding day, and returned it afterwards, which is not the service I offer on Etsy. I sell fashion - I don't rent fashion.

Thank you for understanding 😊

Carefully take the veil out of the box, please make sure your nail does not have sharp edge. Hang it up somewhere avoid direct sunlight and dust. It will remove most of the wrinkles after few days. To remove any stubborn wrinkles, wet this part with clean cold water and dry it naturally.

Please do NOT use steamer or iron