Announcement
👏 Due to rebranding, Our shop name is changed from daisyjewellerystudio to primulajewellery.
👏 Domestic Customer, please use EXPRESS when check out to make sure the parcel arrived before any important festivals like Mothers day and Christmas. It can be delivered within 3 days (remote area maybe within 4-5 days) including processing times.
👏All US orders with over $35USD will be free delivery. All international orders are with tracking number and gift box packaging.
💕PRODUCTION TIME 💕
---Production time is 1-3 business days(1 business day for Express post if send a note to us)
👏Standard Air Mail with No tracking
*Shipping Time (please add production time on top)
1. Domestic within Australia : 3-7 business days
👏 Registered Standard mail delivery with Tracking
1. Domestic within Australia : 2-6 business days
2. International: 2-3 weeks
👏 Express mail delivery with Tracking
1. Domestic within Australia: 1 business day ( Country area up to 3 business days)
🧡Thankng for visiting PrimulaJewellery 🧡😊
Featured items
Items
All Items
Reviews
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Kate on Apr 17, 2024
5 out of 5 starsBeautiful necklace. Exactly as described and arrived really quickly. I love it!
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Dani on Mar 27, 2024
5 out of 5 starsI ordered a necklace as a last minute gift and Daisy posted the item the next day! The necklace is so beautiful! Thanks so much Daisy!
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tate on May 8, 2024
4 out of 5 starsBeautiful gift for my partner and i, but the chains went a horrible colour within the first week, so Im a little disappointed.
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About 8PrimulaJewellery8
💕Design beautiful affordable Jewellery is always my inspiration💕
Shop members
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Daisy
Owner, Designer Maker Manager
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Luca
The Cutie Of The Shop:)
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
* How long for the processing time?
Please allow only 1-3 business days for production time. 1 business processing day for all express orders. This is not included in the estimated delivery time.
* Domestic Shipping method within Australia
PLEASE check the Announcement area in the shop for the up to date delivery time frames due to COVID-19.
Standard post mail with no tracking. 2-4 business days
Registered Mail with tracking. 2-6 business days
Express post mail with tracking. 1 business day
* International shipping method
PLEASE check the Announcement area in the shop for the up to date delivery time frames due to COVID-19.
Regular mail with no tracking. 6-30 business days
Standard mail with tracking. 6-30 business days
Express post mail with tracking. 4-6 business days
*What if my international parcel can not be arrived on time?
Sorry, i can't guarantee your international parcel will arrive exactly on time. Standard Air mail delivery has no tracking number, to save customers' cost. Please be aware custom can sometimes cause delay up to 30 business days. If you really concern, please pay extra tracking fee to upgrade the post method to Registered standard mail or Express mail with tracking number.
* If orders have some delay, can i cancel the order and get full refund?
During Covid-19, you will expect the delay especially for the international orders. If order is dispatched on time with tracking number and on the way to the recipient, please note delay is out of seller's control, full refund is not acceptable unless the parcel is lost.
* Conditions for Product Returns
1. If product is damaged due to unproper maintenance, return is not accepted.
2. Product warranty is 6 months after purchase. Any damage caused after this period, return is not accepted.
3. For returns or replacement, photo must be provided. Without photos, returns are not accepted.
4. If product is not delivered due to incorrect address, return is not accepted.