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Kimberly on 25 Oct, 2021
1 out of 5 starsReally not happy with this pillow It has spots all over it and is very bad quality fabric Would never had bought it if I had known it was going to end up damaged Returned the pillow and she will NOT refund my money! DO NOT BUY FROM HER!
Lisa Hill responded on 05 Jan, 2022
Kimberly posted this before contacting me for resolution. The pillow does not have spots anywhere on it. The spots she is referring to are part of the image and "rustic" aesthetic and clearly visible in the listing photos. Nonetheless, I told her that I would refund her purchase price if she returned the pillow to me in like-new condition. After some confusion about the cost to ship, she reluctantly sent it to me. It arrived crammed in and bugling from the seams of a box, without a protective bag, covered in crumbs and pet and human hair. I messaged Kimberly several times regarding the condition with which she returned it with no response for quite some time. When she did respond, it was with harsh threats, inaccurate assumptions, and name calling. I won't be bullied. Please read my other reviews for balance.
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Molly on 13 Apr, 2021
5 out of 5 starsI absolutely love this pillow, so soft and comfy. The picture is absolutely gorgeous 😍. The shop owner is super friendly and helpful. This is my second order from her. I plan on ordering more. The shipping and delivery was quick.
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Melissa on 20 Jan, 2021
1 out of 5 starsThis product was awful. It is not a glitter case. It’s a photo print of full white and pink speckles. The quality of the case is deplorable and I could get a better one at the dollar store. Save your money. You’d be better off with no case than this trash
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maladm1993 on 22 Nov, 2020
5 out of 5 starsThis was perfect! Shipped quickly and was exactly as pictured!
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Ann on 27 Oct, 2020
5 out of 5 starsBeautiful bright, comfy - what more could one want for a “coastal “ feel to brighten the room?
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Lori on 10 Oct, 2020
1 out of 5 starsPillow came in Ink Blue Not Black& White as described before I ordered. Seller is not customer friendly. I had to pay another Shipping & Handling Fee to Return 2 weeks ago. I still have not been credited. I Do Not recommend this seller! I am putting in a dispute with Etsy👎!!!
Lisa Hill responded on 05 Jan, 2022
Lori contacted me after leaving this review. Her main complaint was that this pillow, which I have listed as black and white, actually appeared more blue than black. I agreed that this particular shade of black does lean toward an inky blue-black (she refers to this in her review). You can see this clearly in the image below. She was extremely harsh in her approach accusing me of intentionally misleading my customers. It would have been enough that she prefers a different shade of black for me to agree to a refund of her purchase price. Although I would not resell a return pillow, I'm fond of this one and would have gladly kept it for myself. She never returned the pillow. I followed up with her many times for a long period of time and finally gave up attempting to resolve this issue.
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Case on 12 Jun, 2020
5 out of 5 starsBeautiful print and tapestry. I wish I had gotten a bigger size, its so pretty!!