JustCreateItStudio

Because all of our products are digital downloads, we’re unable to offer returns, exchanges, or refunds once a file has been downloaded.

However, if you purchased an item by mistake, please do not download the files and contact us as soon as possible. We’re able to see whether files have been downloaded in our system, and if they haven’t been accessed yet, we may be able to cancel and refund the order.

If you have any issues with your files, feel free to reach out — we’re always happy to help.

Once your purchase is complete, your files will be available in two ways:

1. Email from Etsy
Etsy will automatically send a download link to the email address connected to your Etsy account. If you don’t see the email, please check your spam, promotions, or social folders.

2. Your Etsy Purchases Page
You can also download your files anytime from your Etsy account under Purchases & Reviews:
https://www.etsy.com/your/purchases

Please note that digital downloads are not currently available through the Etsy mobile app, so you may need to log in through a desktop browser.

Yes, absolutely!

Most of our templates are fully editable in Canva, which means you can easily customise them to suit your needs. You can change the text, fonts, colours, background elements, and layouts to match your personal style or brand.

If the product is a Canva template, you’ll receive a link that allows you to open and edit the design directly in Canva.

Please note: photo assets or stock-style images included in our shop are provided as finished files and are not editable templates.

If you’re unsure whether a product is editable, simply check the listing description or feel free to message us before purchasing, we’re always happy to help!

No our templates don't expire. After you download them you have access to them forever.

All templates, designs, guides, and content purchased from our shop are licensed for personal and business use, meaning you are welcome to use them within your own projects, brand, or business.

However, the files themselves cannot be resold, redistributed, shared, copied, or reproduced in any form. This includes selling them as digital products, giving them away, or using them as part of another template or asset bundle.

Each template has been thoughtfully created with a lot of time and care, and your support truly means so much to us.

Once purchased, your template is yours to keep forever and can be used whenever you need it.

Digital templates are pre-designed files that you can easily customise to suit your needs. They provide a ready-made design so you don’t have to start from scratch.

After purchasing, you simply download the template and edit it with your own text, images, colours, or branding.

Templates can be used for a wide range of purposes, such as business documents, planners, social media graphics, invitations, resumes, and more, depending on the product you purchase.