Announcement
Thank you for swinging by our clay tools shop!
Some our items are made to order and processing time varies throughout the year. Please check the expected shipping date showed by Etsy before purchasing, in order to avoid disappointment.
Than you for your patience, we promise it will be worth the wait!
★ Welcome to our clay world
Thank you for visiting our shop and our creative world. We have the biggest range of high quality clay cutters, clay stamps, texture mats, silkscreens, tutorials tools for polymer clay jewellery, earrings, accessories and more. Our products are all designed and made in-house.
If you can't find what you are looking for, please send us a message as we LOVE helping.
You can also visit our instagram for tutorials and inspiration: instagram.com/phoenix_and_spruce_clay.
★ A note about CUSTOM DUTIES★
Some countries require their citizens who import goods to pay customs duties upon arrival of the parcel, for goods above certain amounts. We, as sellers, make sure the shipping label contains all the required information as per the carrier's regulations. It's the responsibility of the buyer to check with their country's authority if any customs duty will apply, prior to purchasing the product. To deal with the customs authorities, fill in any required form, and pay for any customs duties. We, as sellers, have no control over this matter. We do not accept returns/refund requests if the customer doesn't receive the parcel because duties weren't paid or customs forms weren't dealt with.
Please feel free to message us if you have any question!
Featured items
Items
All Items
Reviews
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Michelle on Apr 9, 2024
5 out of 5 starsBeautiful Cutters so happy with my order. Ill be back for sure
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Ruth on May 9, 2024
5 out of 5 starsSo cute. Had to make a pair straight away for a friend of mine who loves him.
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Isabel on May 8, 2024
5 out of 5 starsGreat quality and beautiful design! Can’t wait to make some earrings with it ♥️
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
I happily take custom and personalized orders. Please contact me with your requests.
Gift wrapping and packaging
Yes, I offer a wrapping and packaging option at an extra fee. You can select this option at the check out
Product use and care
Please read each product description for detailed use instructions. Each parcel also contains directions for use, please read before using your product
Wholesale availability
I currently don't offer wholesale but feel free to contact me to discuss
Shipping
We offer Standard tracked shipping and Express shipping. You can upgrade at checkout. Express shipping does not accelerate processing time.
All shipping except international express has AUTHORITY TO LEAVE - no signature on delivery.
If you require a signature on delivery please contact the shop immediately after purchase.
Importing taxes for orders outside Australia
If you are ordering from outside Australia, your country may ask you to pay some taxes when the parcel arrives in the country. Please check with your country's authorities before purchasing. The seller is not responsible for these taxes and has no control over them. Returns due to unpaid taxes will not be refunded.