InfiniteByNatureArt

**Last updated: 9 October 2026**

About This Privacy Policy

Infinite By Nature is an independent Australian creative business offering handmade jewellery, beaded home décor, suncatchers and other original creations.

This Privacy Policy explains how I collect, use, store and share your personal information when you purchase from Infinite By Nature, contact me about a product or commission, or otherwise interact with my shop through Etsy.

I value your privacy and only use personal information where it is needed to operate my business, fulfil your orders and provide customer service.

This policy does not cover the privacy practices of Etsy or other third-party services that I do not own or control. You can find further information in Etsy's own Privacy Policy at https://www.etsy.com/legal/privacy/.

### 1. Personal Information I Collect

When you place an order through Etsy, I receive certain information necessary to prepare and fulfil your purchase. This may include:

- Your name and Etsy username.
- Your email address.
- Your postal or delivery address.
- Details of the products you purchase.
- Information you provide through Etsy messages.
- Personalisation requests or additional details you voluntarily share when ordering a custom creation.

Payments are processed through Etsy's payment systems. I do not directly collect or store your full credit card information.

### 2. Why I Collect and Use Your Information

I only collect and use personal information when there is a legitimate reason to do so.

These purposes and their relevant legal bases may include:

**Fulfilling your order:** I use your information to prepare, package and dispatch your purchases, communicate about orders, arrange deliveries and respond to customer enquiries. This information is necessary to perform our purchase agreement.

**Providing customer support:** I use relevant information to answer questions, address concerns, resolve disputes and assist with returns or other purchase-related matters.

**Meeting legal obligations:** I may retain or disclose relevant information where necessary to comply with applicable tax, accounting, consumer protection or other legal requirements.

**Operating and improving my business:** Where permitted by law, I may use order information and customer feedback to maintain and improve my products and services, based on my legitimate business interests where these are not overridden by your rights.

I do not use your personal information for unsolicited marketing, and I do not sell customer information.

### 3. Information Sharing and Disclosure

I only share personal information when reasonably necessary to operate my business, fulfil your order or meet legal obligations.

This may include:

**Etsy:** Information is shared with or processed through Etsy as necessary to manage transactions, communicate with customers and operate my shop in accordance with Etsy's policies.

**Postal and delivery providers:** I share necessary delivery information, such as your name and shipping address, with postal services or couriers responsible for delivering your purchase.

**Legal and regulatory requirements:** I may disclose information if reasonably necessary to comply with applicable laws, respond to lawful requests, resolve legal disputes or protect against fraud.

I do not sell, rent or trade your personal information to third parties.

### 4. Data Retention

I retain personal information only for as long as reasonably necessary to fulfil orders, provide customer support, maintain appropriate business records and meet applicable legal obligations.

Order and transaction records may be retained for the periods required by Australian taxation and recordkeeping laws. Information that is no longer required will be securely deleted or otherwise appropriately disposed of where reasonably practicable.

Some transaction information may continue to be retained by Etsy in accordance with its own privacy and retention policies.

### 5. International Transfers of Personal Information

Infinite By Nature operates from Australia and may accept orders from customers in other countries, including the European Union.

When you purchase from my shop, information necessary to fulfil your order may be accessed and processed in Australia. Some information may also be processed by Etsy or other service providers in countries outside your own.

Where international data protection laws apply, personal information will be handled in accordance with applicable legal requirements, including any requirements for lawful international data transfers and appropriate safeguards.

For information about Etsy's handling of international data transfers, please refer to Etsy's Privacy Policy.

### 6. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have rights relating to your personal information.

These may include:

**Access:** You may request information about the personal data I hold about you.

**Correction:** You may request that inaccurate or incomplete personal information be corrected.

**Deletion:** You may request that I delete personal information where I no longer have a lawful reason to retain it.

**Restriction or objection:** Where applicable, you may request that I restrict certain uses of your information or object to processing based on legitimate interests.

**Data portability:** Where applicable, you may request a copy of certain personal information in a portable format.

**Withdrawal of consent:** Where processing is based on your consent, you may withdraw that consent at any time.

**Complaints:** If you have concerns about how your personal information has been handled, you are welcome to contact me directly. Where applicable, you may also have the right to lodge a complaint with a relevant data protection authority.

These rights are subject to applicable legal conditions and exceptions, including obligations to retain certain business or transaction records.

If your request concerns personal information held directly by Etsy, you may need to contact Etsy through https://www.etsy.com/help.

### 7. How to Contact Me

For privacy-related enquiries, requests to access or correct information, or concerns about how your information is handled, please contact me through Etsy Messages:

https://www.etsy.com/au/shop/InfiniteByNatureArt

**Business:** Infinite By Nature
**Owner:** Josephine King
**Location:** Queensland, Australia

I will respond to privacy requests in accordance with applicable legal requirements.