Do you accept returns, exchanges or alterations after delivery?

Due to the custom nature of our products we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

Do you send photos before you ship items?

Due to the high volume of orders that we create and ship every day, we are not able to send photos or create mock-ups before production and shipment. We do have a photo proof package listing add on for purchase if you are interested. We also sometimes share sneak peeks of customer items on our Instagram @eva.dane

Do you offer refunds under any circumstances?

There are no refunds since every item is made to order. If an item breaks in shipment, we have insured its value up to $100. You can submit a claim to USPS online to have that insurance amount sent to you via mailed check. If you would like more than $100 of insurance, please indicate this at the time of purchase. When submitting an insurance claim: **You MUST have photos of the item and the box/packaging. You must also retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal. **Note that any damage must be reported to our shop within 48 hours of the package arriving.

Do you offer rush production?

All orders will be processed in our standard 2-7 business days (not including relic rings and custom necklaces which take 3-4 weeks for production). If you need it SOONER you can purchase the Rush Processing Add On listing in our shop, and these items will be processed in 1 business days (note: relic rings and custom necklaces will be processed within 3 weeks).

What if my package is delayed/lost in transit or stolen?

EvaDaneJewelry is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen -- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier, it is their responsibility to deliver the item. Please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft, you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the item is included in a 10% off sale the week after you order, we do not go back and refund all previous customers 10% off their original purchase price.

What if my item is returned to the sender/seller after it's shipped?

If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.

What are the care instructions for this item?

Store your EvaDane jewelry in it's decorative box when you are not wearing it. The box will protect the natural stone or wood from being chipped, scratched or cracked, as well as slow the oxidation process of the metal. Do NOT wear it in water or expose it to household cleaners, lotions, sprays, or other hair/beauty products due to the chance of abrasion/discoloration. All of our bracelet components are lead free and compliant with the EU nickel content standard. Due to the nature of the gold and silver metal alloy, the metal components may discolor with time and wear. To clean, gently rub the front and back of the charm with a jewelers cloth or a soft polishing cloth. We do NOT recommend you use any chemical substance.

What if I don't send a logo file when selecting customization for kraft paper bouquet sleeves. What if I don't respond to my photo proof?

If we do not receive your logo file (via email or Etsy message) or the purchase of our logo design add on within 24 hours of your original purchase of our kraft paper bouquet sleeves, we will process the order and ship without a logo. If we do not get a response on approvals of proofs of custom orders, we will wait for two business days, then process the order and ship it. We need to adhere to shop deadlines and can not hold orders beyond a certain date.

My order did not reach me on time. Can I return it?

Sometimes there are delays in transit times across all of our shipping carriers, and these will increase during the holiday season. We cannot guarantee that a shipment will arrive by a specific date, even if the tracking provides an estimated delivery date. We have had cases where a shipment is significantly delayed and shows as unscanned even if it was shipped. In this case, you will often receive your shipment, but we are in no position to guarantee the timeline. We cannot refund or cancel orders if they did not arrive on time. If your order did not arrive on time, please contact us and the shipping carrier. We try our best to work with you, but cannot control shipping. Please understand, NO returns are accepted for shipping delays.

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Price:$250.00+

Custom ring sapphire ring ruby ring personalized ring gift minimalist ring stacking ring wedding band alternative engagement ring gemstone

Name: Custom ring sapphire ring ruby ring personalized ring gift minimalist ring stacking ring wedding band alternative engagement ring gemstone
Brand: EvaDaneJewelry
SKU: 1471105608
Availability: InStock
Rating: 5.0 (94 reviews)

EvaDaneJewelry

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Metal Type

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Personalization

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Ex: "1S"

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Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Made by EvaDaneJewelry
Materials: sapphire, ruby, gold, silver
Can be personalized
Made to Order

Custom ring sapphire ring ruby ring personalized ring gift minimalist ring stacking ring wedding band alternative engagement ring gemstone

Custom gemstone ring crafted by hand - Select your choice of stone embedded into your selection of sustainably sourced metal. We embrace the natural beauty of our creation process in every piece. Each band is meticulously smithed using our cast rather than set method. Stone color and placement may intentionally range from ring to ring, ensuring you get to cherish a truly one of a kind piece of jewelry.

WHAT'S INCLUDED

✨ Genuine certified sapphire or ruby stone
✔️ Sustainably sourced metal
🇺🇸 Handcrafted in CT
🎁 Arrives in a high quality jewelry box

👇 HOW TO ORDER

1. Select your ring size.
2. Choose your metal type.
3. Type in your selected gemstone (from options shown in listing photos) in the personalization box. **Please note, you will not be able to move forward unless this box is filled.
4. Once your order is placed, you'll receive a message within 24 hours recapping your purchase. Standard processing time is 3-4 weeks plus approximately 2-3 business days for shipping. Need your order faster? See below!

👇 ADDITIONAL OPTIONS

Rush Processing Add On: https://etsy.me/3GXzv9S
- $15 fee expediting processing times to 3 weeks. Shipping time remains the same (approx 2-3 business days).
- Click link above, select applicable item type & quantity, then add to cart. This will apply expedited processing to your purchase.

Photo Proof Add On: https://etsy.me/41I3RVH
- $20 fee allowing your to preview your custom ring prior to creation.
- Click link above, select applicable item type & quantity, then add to cart. You will receive photos of your order FOR YOUR APPROVAL prior to shipment.

Gift Wrapping Add On: https://etsy.me/3LdyEUP
- $5 fee to have your order gift wrapped.
- Click link above and select appropriate item type and quantity, then add to cart. Your order will arrive gift wrapped and recipient ready!

Complete the look & add to your collection here! 💫 https://etsy.me/3ZtrBeL

🌟 Looking for something else? Feel free to reach out to us to inquire about a custom designed piece.

😍 Like what you see here? Follow us on social for order sneak peaks, discount codes and new product launches!

Instagram: https://www.instagram.com/eva.dane/
Facebook: https://www.facebook.com/EvaDaneJewelry
Pinterest: https://www.pinterest.com/EvaDane_/

Order today to get by Aug 13-Sep 4
Returns & exchanges not accepted
Cost to ship: $8.30
Ships from: Marion, CT

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