12Reign

Always measure. Don't guess! For example, if you're buying a bracelet, measure your actual wrist, not your favorite watch! If the piece you're looking to purchase requires more then wrist measurement than read the listing details! I always leave instructions to help you size yourself! And if all the else fails, message me :)

Ah, the frequent question that always starts with "can you make..." followed by photos. We receive A LOT of requests for pieces designed by others; however, we only sell products designed by us. Think of us more like artists rather than manufacturers.

Every piece is shipped in discrete packaging. Packages are either postal service flat rate boxes or standard boxes wrapped in brown paper. Orders shipped out of the country that require item details will have simple descriptions. For example, if you've ordered a leather collar the description would say "leather accessories."

We surprisingly get this question a lot. We've never purchased a pattern. Just like our designs, we make our own! Sorry, at this time our patterns are not for sale.

Upon order completion you will automatically recieve notification of shipment and tracking number via your Etsy account, Etsy mobile app, and email registered under your Etsy account.

Every design has its own processing time depending on the level of difficulty and current order volume. Processing times can be found for each listing under the Shipping and Policies tab under "Ready to Ship in______." For example: if you purchased a listing on July 1st with a processing time of 2-3 weeks the latest your order will ship would be July 22nd. You can view this ship date on your Etsy account under Purchases and Reviews "Shipping Details." These processing times are VERY accurate and with the help of no sleep 99% of my orders are mailed on the final day.

We often have customers send messages regarding deadlines to confirm if a piece can be done by a specific date prior to purchasing. In which case we are more than happy to inform them of our current status with orders and whether or not we can guarantee an earlier completion date. We would love to get orders out quicker, however, due to our consistent order volume it is pretty rare that we can commit to an earlier completion date.