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Reviews
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Surry on Apr 22, 2026
5 out of 5 starsI love it so much!!! My favorite color :) and it matches my collar 🐱
John responded on Apr 22, 2026
Thank you so much, Surry! I’m so happy you love it and that it matches your collar 🐱 Your kind words really made my day, and I’m truly grateful for your support 🤍
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Joel on Apr 21, 2026
1 out of 5 starsI would never order from these people again. I didn’t even receive my product and they didn’t even answer me back.
John responded on Apr 21, 2026
Hi Joel, we’re sorry to hear about your experience. However, according to the carrier’s official tracking, your order was successfully delivered to the address provided at checkout, and includes photo confirmation at the delivery location. We also responded to your messages and provided assistance based on the tracking information available. As a small business, we rely on carrier delivery confirmation for all completed orders, and we are always available to help within those limits if contacted. If the package is missing after delivery, we recommend reaching out to your local carrier so they can investigate further. We appreciate your understanding.
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Talya on Apr 18, 2026
1 out of 5 starsDo not buy from this seller, they said my package got delivered and I didn't see it in my mailbox. This is false advertising
John responded on Apr 21, 2026
Hi, I’m sorry to hear about your experience. The order was properly fulfilled and shipped, and according to the official tracking and delivery receipt from the carrier, the package was marked as delivered to the provided address. I understand how frustrating this situation can be, which is why I have been actively assisting and providing the necessary tracking details and documentation to help with a carrier investigation. This situation relates to delivery handling after shipment, not the product or listing itself. I remain committed to helping resolve this and will continue to assist throughout the process.
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Inactive account on Mar 20, 2026
5 out of 5 starsVery good service and good product
John responded on Mar 21, 2026
Thank you so much for your review, I really appreciate it. I’m so glad you like the product and I hope it serves you well.
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chelsea on Mar 19, 2026
5 out of 5 starsReally cute airpod case!! Good, thick material and fits perfectly. It came with a sticker thing to make sure the top part of the case stays on your AirPods for extra security which I appreciate because most get loose over time and fall off. Great buy!
John responded on Mar 20, 2026
Thank you so much for your kind words, it truly means a lot to me, I’m really happy to hear that you liked the quality and that the fit worked perfectly for you. I really appreciate you taking the time to share your experience, thank you again for your support 🙏
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Linda on Dec 26, 2025
1 out of 5 starsI ordered this airpod case on 12/8/25 with an estimated delivery date of 12/17/25 - 12/22/25 as these were supposed to be an xmas present. I got notification that they shipped on 12/17/25 from mainland China. (I didn’t realize this business was not located in the US). I still haven’t received the item (it’s after xmas), the tracking doesn’t show any tracking and I have no idea when to expect it to be delivered. I wouldn’t have ordered from this business if I knew this was going to happen in advance.
About CozyCaseLab
Shop members
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John
Owner, Customer Service, Designer
John owns the shop and currently specializes in AirPods cases. He’s working on growing the shop and adding more products soon.
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Lin
Shipper
Wu Jing is a professional based at Saige Science Park, Guangdong, China, involved in production coordination and logistics
Production partners
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A packing and logistics Company
China
We give them the product, They handle the packing and logistics side.
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Accepted payment methods