RocksRx

PRIVACY POLICY

Data privacy is of high importance for Rocksrx LLC and we want to be open and transparent with our processing of your personal data. This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy (https://www.etsy.com/legal/privacy?ref=pv_ol).

What Information We Collect?
To complete your purchase, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, phone number, payment information, and the details of the item that you are purchasing.

Why I Need Your Information & How I Use It?
I rely on a number of legal bases to collect, use, and share your information, including:
• To provide my services: complete your purchase, settle disputes, or provide customer support;
• To comply with a legal obligation or court order or legal claim: like tax law resposibilities; and
• My legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services 2) Compliance with the Etsy Seller Policy (https://www.etsy.com/legal/section/sellers) and Terms of Use (https://www.etsy.com/legal/terms-of-use).

Where We Store & How We Protect Your Data?
Your data is stored on Etsy.com

Who Can Access Your Data?
I share your personal information for limited reasons and circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
• We will never pass on, sell or swap your data for marketing purposes to third parties outside the Rocksrx LLC without your agreement.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy, to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.



What Are Your Rights?
• Access: You have the right to request information about the personal data we hold on you at any time. You can contact Rocksrx LLC and we will provide you with your personal data via e-mail.

• Portability: Whenever Rocksrx LLC processes your personal data, based on your consent or an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

• Rectification: You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.

• Erasure: You have the right to erase any personal data processed by Rocksrx LLC at any time except for the following situations: 1) you have an ongoing matter with Customer Service 2) you have an open order which has not yet been shipped or partially shipped 3) you have an unsettled debt with Rocksrx LLC, regardless of the payment method 4) if you are suspected or have misused our services within the last four years 5) your credit application has been rejected within the last three months 6) if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes and to comply with our responsibilities with local authorities tax laws.

• Object to processing your data: You have the right to object to processing of your personal data that is based on Rocksrx LLC legitimate interest. Rocksrx LLC will not continue to process the personal data unless we can demostrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.

• Restriction: You have the right to request that Rocksrx LLC restricts the process of your personal data under the following circumstances: 1) if you object to a processing based Rocksrx LLC legitimate interest, Rocksrx LLC shall restrict all processing of such data pending the verification of the legitimate interest. 2) if you have claim that your personal data is incorrect, Rocksrx LLC must restrict all processing of such data pending the verification of the accuracy of the personal data. 3) if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead 4) if Rocksrx LLC no longer needs the personal data but it is required by you to defend legal claims.

• Complain with a supervisory authority:
If you consider RocksRx LLC to process your personal data in an incorrect way you can contact us. You also have the right to raise a complaint to a supervisory authority.



How can you exercise your rights?
We take data protection very seriously and therefore we have dedicated customer service personnel to handle your requests in relation to your rights stated above. You can always reach them at info.rocksrx@gmail.com.

Updates to our Privacy Policy
We may need to update our Privacy Policy. The latest version of the Privacy Notice is always available on our website https://www.etsy.com/shop/rocksrx#policies.

Contact Info
Company: RocksRx LLC
E-Mail: info.rocksrx@gmail.com
Mail Address: 7690 Red Bay Lane, Parkland FL 33076