TheLinenDrapeStudio

Hello, thank you so much for your kind review 🌿 I’m truly happy to hear that you are satisfied. It means a lot to me to be able to assist you from the beginning and to know that the final result met your expectations. I hope you enjoy using the curtains in your son’s room 😊 I’m always happy to help. Thank you again 🙏

Thank you so much for your kind review! I’m really happy to hear that you love your curtains. Your recommendation means a lot to me. I truly appreciate your support and hope to see you again in my shop 😊

Hello, The first curtains I sent were a bit long, but I did my best to make them as perfect as possible. I delivered them to you as quickly as I could, with the same quality and stitching. I have 53 sales, and my goal is always to satisfy my customers. Still, sometimes there can be small issues, and I truly appreciate your understanding. Your feedback is very valuable to me, thank you again.

I was genuinely disappointed to read your review, and I must clearly state that I do not find this evaluation fair. The delay in your order was not due to any negligence on our part, but entirely بسبب the holiday period, during which shipping companies were not operating. This is completely outside of our control. Additionally, stating that there were “no updates at all” does not accurately reflect the situation. Delays in tracking updates are caused by the shipping systems, and this is not something we can control or intervene in. Despite all of this, giving a 1-star rating while disregarding the effort, care, and the actual circumstances is both unfair and disproportionate. As a small business, we put great care into every order,

Değerli yorumunuz ve güzel sözleriniz için yürekten teşekkür ederiz. Ürünlerimizi severek kullanacağınızı bilmek ve emeğimizin karşılığını bu güzel geri dönüşlerle almak bizim için tarifsiz bir mutluluk. Siparişinizin beklentilerinizi karşılaması, kalitemizden ve işçiliğimizden memnun Her perdeyi özenle, sevgiyle ve titizlikle hazırlıyoruz Sizlerin memnuniyeti bizim için her zaman en büyük öncelik olmuştur ve olmaya da devam edecektir Güzel günlerinizde, evinizin en özel köşelerinde perdelerimizin yer alması bizim için büyük bir gurur guzel günlerde kullan

Reading this made me smile so big 🥹💛 Knowing that you had some hesitation at first but ended up being this happy truly means so much to us. I absolutely love that it completely transformed the playroom and your son’s room 🌿✨ Your kind words, your happiness, and knowing it arrived quickly and met your expectations are everything to us. I’d be more than happy to help you with other spaces in your home anytime — please feel free to reach out 🤍 Thank you so much for your lovely message, trust, and positive energy 🥰 With love,

Hello Doniya, I’m sorry this experience has been disappointing for you. I would like to clarify a few points for customers reading this review. This curtain was custom made based on the measurements provided in the order. The size you mentioned, 77 inches wide and 101 inches long, includes the header and was measured while the curtain was laid flat. As stated in the listing details, curtains can appear larger when measured flat or before hanging. I reviewed the photos you sent and explained that the correct way to measure is after the curtain is hung, excluding the header. Since this is a custom-made item, cancellations and free returns are not possible under Etsy and shop policies. Despite this, I tried to assist and communicate politely. I stand behind my work and the accuracy of the order. Best regards, Senay

Thank you for your feedback. We’re sorry to hear that the product did not fully meet your expectations. Customer satisfaction is very important to us, and we’d be happy to review this with you. Please feel free to contact us via message so we can assist you further.