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Announcement
Last updated on Nov 20, 2025
Reviews
5.0
(2588)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Pooja on Aug 30, 2026
5 out of 5 starsI ordered a personalized photo puzzle for my daughter’s birthday, and it turned out amazing! The quality was great and it made such a special and unique gift. Peter truly went above and beyond to make sure everything was perfect. He was incredibly responsive, friendly, and customer-focused throughout. It’s rare to find such exceptional customer service these days, and I truly appreciated how committed he was to making sure I was completely happy with the final product. Highly recommend!
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Dee on Aug 23, 2026
5 out of 5 starsSuch great customer service! I was scared it wouldn't arrive on time but they really made it work and I'm so thankful!!! Quick to answer messages :)
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Etsy buyer on Aug 20, 2026
5 out of 5 starsI forgot to include personalization with my order, which they graciously added after messaging.
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Elizabeth on Aug 13, 2026
5 out of 5 starsPeter was communicative, quick to fill my order, and the puzzle turned out great. So much so that I immediately ordered another!
About UArtistStudio
Sales
9,446
On Etsy since 2020
Shop policies
Last updated on Sep 8, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
Privacy policy
More information
Last updated on
Mar 17, 2026
Frequently asked questions
📸 What kind of photo works best?
We recommend using a clear, high-resolution image with good lighting and visible details.
Photos taken directly from your phone usually work great.
If you're unsure, feel free to send us your photo before ordering — we’re happy to check it for you.
🧩 What size should I choose?
We offer different puzzle sizes for different needs:
• 70–100 pieces → large pieces, easy, great for kids & seniors
• 108–1000 pieces → standard pieces for adults
• 158 / 520 / 1314 → romantic design with heart & LOVE shapes
If you're not sure, feel free to message us — we’ll help you choose.
⏱️ How long does it take?
Processing time: 1–3 business days
Shipping Options
🚚 Standard Shipping (Economy)
• More affordable option
• Delivery time: Canada 6–16 days | USA 8–12 days
• Tracking may not be included
🚀 Upgraded Shipping (Express)
• Faster delivery
• Full tracking available
• Recommended for time-sensitive orders
📦 What packaging does it come with?
• 70 / 108 pieces → cotton gift bag
• Other sizes → premium gift box
All puzzles are gift-ready — no extra packaging needed.
✂️ Will my photo be adjusted?
Yes, if needed.
Since puzzles are rectangular, square or vertical images may require slight adjustment.
We may extend the background or reposition the image to ensure the best visual result.
🔄 Return Policy on Personalized Items
All products are custom-made and personalized, so returns and exchanges aren’t accepted unless we’ve made an error.
If there is any issue, please contact us — we’ll do our best to help.
⚠️ Personalization Accuracy
We print exactly what you submit.
Please double-check names, dates, and custom text before placing your order.
We aren’t responsible for customer-provided spelling or detail errors.
📦 Damaged or Defective Items
If your item arrives damaged, please contact us within 14 days with:
• Your order number
• Clear photos of the item and packaging
Once verified, we will arrange a replacement.