ValDVon

The postal service is responsible for your package after I have shipped it. If there is any damage during shipping, please notify your local post office and file a claim with them.

* DTF SHIRTS: Turn garment inside out, machine wash cold, No bleach, Dry on med heat, do not dry clean, do not iron on decorated area.

* EMBROIDERY SHIRTS: Turn garment inside out, machine wash cold, No bleach, Dry med heat, do not dry clean.

* RHINESTONE SHIRTS: Turn garment inside out, machine wash cold, No bleach, Dry on med heat, do not dry clean, iron carefully over rhinestones.

* TOWELS & THROW PILLOWS: Machine washable and dry.

* PILLOWCASES: Machine washable and dry.

* REGULAR TUMBLERS, GLASS CANS: Hand wash only!

* SUBLIMATION TUMBLERS, GLASS CANS: Are dishwasher safe.

For further questions, please contact me!

Looking for a custom one of a kind or personalized items? I have a listing for just that or you can ask.

Please keep these dates in mind for optimal delivery time. I can't guarantee delivery, however following the dates below, will help your order arrive in a timely manner.

Easter:
Order By: March 22th

Mother’s Day:
Order By: May 3rd

Father’s Day:
Order By: June 7th

Halloween:
Order By: Oct 18th

Thanksgiving:
Order By: Nov 15th

Christmas:
Order By: Dec 10th

PS:

Custom Order dates are based on when you order and how many orders are ahead of yours. Please contact me before you order to ensure I will have enough time to create and ship your order.

Please check your address prior to submitting an order and while checking out! If you notice the address is incorrect, please message me immediately, so I can update it, other wise, I will be using the address on the order.
So, please make sure it is correct and in the correct format. I will reach out to you if there is an error, so be sure to check your messages.
Any orders that are returned due to an incorrect address will result in new shipping charges, which will be the responsibility of the buyer. There will be no shipping refunds on missing packages due to an incorrect address.

My shop is available 24/7 for your shopping convenience! If you have any questions, please message me and I will respond as quickly as possible.

Studio Hours are based on the Central Standard Time Zone for Chicago, IL, USA

Monday - Friday 8 am - 6 pm
Saturday Closed
Sunday Closed
Holidays, Closed

Some items may be available for bulk purchase! Please send me a message if you have questions!

I do not accept returns or exchanges on any personalized items unless it is a mistake on our end. Exchanges are allowed on any items that are not personalized but the customer is responsible for the return costs. Please make sure you read the description and sizing of all items before checking out. Also make sure to follow all instructions while checking out. Any information that is not provided when you check out will delay your delivery.

Please contact me directly if you have any issues or concerns with your order.

Please read the listing fully for the correct turnaround time per listing! Each item category type turnaround time varies depending on the complexity of the item and/or the holiday season.

However, Etsy will automatically calculate an estimated delivery time for you when checking out based on my turnaround times. Please allow the full turn around time when purchasing.

PS:
I also offer a listing to upgrade your order to a Rush Order if needed sooner.

Yes, I offer Priority and Priority Express shipping. I have a listing to upgrade your order.