twelvethreads25

EMAIL HELP — twelvethread25 [!at] gmail.com

PLEASE READ BEFORE PLACING YOUR ORDER:
TURNAROUND TIME IS 1-3 WEEKS! Please plan the items in your order (sizing especially) accordingly.

Please make sure you are selecting the correct shipping option for when you need your order. Expedited shipping does not affect your process time. There is a listing for a “rush fee” that will rush your order process time. The “rush fee” listing does not affect your orders actual shipping time.

Once the post office has your item, IT IS OUT OF MY HANDS. If you have an issue with your order after I’ve shipped it, please file a claim with the post office. I can not go through every single order that is placed and make sure they are going to arrive on time. I have a set time to get your order out, the postal service is responsible for the rest.

Don’t hesitate to message me if you have problems with your order, I am the most easy going person and I am willing to fix any issues I can. PLEASE do not leave a bad review because of something I could not control. I put so much time and love into every product I make and I want you to love your item! 🤎

Please understand my turnaround time is 1-3 weeks, that is not counting weekends or holidays.

⏰ TURNAROUND TIME is the time it takes to process your order
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RETURNS/EXCHANGES:
I do not accept returns [unless item is defected, or wrong, etc]
PERSONALIZED ITEMS ARE NON REFUNDABLE

I do accept exchanges [as long as the item is in the exact condition as when you received it] This means, if your item has been washed, worn, etc. the item can no longer be exchanged.

CARE INSTRUCTIONS: wash on cold, inside out. no bleach, dry cleaning, softener, or iron. HANG TO DRY


ALL APPEARAL IS UNISEX FIT