Shipping Policies: Policies are posted as an image on each listing. Please take the time to read it.

Shop Policies:
Due to the nature of all products (personalization) there will be no returns/exchanges/replacements etc... unless there was an error made on my part.

Any damage done to your item after your item has been received in good shape will not be replaced. Transaction is considered complete and no replacements will be made for any reason.

A proof layout will AUTOMATICALLY be sent to your email account you registered with on ETSY for your approval prior to the printing process.
Please ensure this email account is valid and an email account that you check periodically. Layout will usually be sent within 24 hours after purchase.

If I do not receive your approval after 5 business days, it will be at my discretion whether I ship your item as ordered with info submitted or cancel the order. I will not be held responsible for any errors with the info you submitted at time of purchase. Please submit info as you would like to see it on your item. (Do not use all upper case lettering if you do not want upper case lettering or quotes if you do not want quotes etc...

For keepsake ornaments, please store your keepsake ornament in the glassine bag your order was shipped in.

To clean keepsake ornaments, mini license plates, bag tags etc.. simply just wipe with a dry or slightly damp wet cloth. Do not use any chemicals on products.

Once you have received your item in good shape, transaction is considered complete and no replacements will be made for any reason.

To clean name badges simply just wipe with a dry or slightly damp wet cloth. Do not use any chemicals.

There will be no replacements done for any damage done to name badge after receiving item in good shape, Example, breaking it, losing magnetic fastener, scratches, accidentally putting in washing machine, normal wear and tear etc...
Once you have received your item in good shape, transaction is considered complete and no replacements will be made for any reason.

If needed, replacement magnets can be purchased. Just message me and I will let you know how to purchase.

Anyone can request a proof layout on any size order.
Please state it in the "Personalization Box" or "Note To Seller" section during the checkout process.

Proof layouts are usually emailed within 24 hours or so after purchase (could be a bit longer if purchased during the weekend or holiday). Please ensure to check your email account you registered with on ETSY to not delay the approval process.

Larger orders for magnetic name badges will AUTOMATICALLY be emailed a proof layout for accuracy.

If I suspect an error or if info submitted with order is unclear, a proof layout will automatically be emailed and if there is no response, order will be cancelled.