AlienProduction

Privacy Policy for Alien Production
This Privacy Policy describes how and when Alien Production collects, uses, and shares information when you purchase an item, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its specific privacy practices.

1. Personal Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me):


Order Details: Your name, email address, postal address, and payment information.


Product Information: Details of the specific product(s) you are ordering.


Optional Data: Additional personal information (such as for a custom order) if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:


Service Provision: As needed to provide my services, such as when I use your information to fulfill your order, settle disputes, or provide customer support.

Affirmative Consent: When you have provided your express consent, which you may revoke at any time, such as by signing up for my mailing list.


Legal Obligations: If necessary to comply with a legal obligation or court order, such as retaining information about your purchases if required by tax law.


Legitimate Interests: As necessary for the purpose of my legitimate interests, such as providing and improving my services or complying with the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Information about my customers is critical to my business. I share your personal information for limited reasons and in limited circumstances, as follows:


Etsy: I share information with Etsy as necessary to provide my services and comply with my obligations under the Etsy Seller Policy and Etsy Terms of Use.


Service Providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I share your personal information with these third parties only to the extent necessary to perform these services.


Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction only to the extent permitted by law.


Compliance with Laws: I may share your information if I have a good faith belief that it is reasonably necessary to respond to legal processes, enforce agreements, or protect the safety of my customers.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, resolve disputes, and enforce my agreements. I generally keep your data for 4 years.

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield (via Google Cloud or similar certified providers) as the legal basis for the transfer.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information:


Access: You have the right to access and receive a copy of the personal information I hold about you.


Change, Restrict, Delete: You have rights to change, restrict my use of, or delete your personal information, absent exceptional circumstances like legal storage requirements.


Object: You can object to my processing of your information based on my legitimate interests or object to receiving marketing messages.


Complain: If you reside in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Mathias, am the data controller of your personal information. If you have any questions or concerns, you may contact me via Etsy Messages or at:

Email: [Your Email Address]
Address: [Your Business Address]


Note: If you contact me to access, correct, or delete personal information held by Etsy itself, I may request that you send a request directly to Etsy for assistance