WHAT WE'RE ABOUT
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About FangsAndFallen
Production partners
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Gelato
Oslo, Norway
I create all of the original artwork and designs for my products. Gelato is my production partner and handles the physical printing of my designs onto the garments, as well as packing and shipping the finished products directly to customers.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
Privacy policy
Terms & Conditions and Right of Withdrawal
More information
Frequently asked questions
Custom and personalised orders
I am open to discussing custom apparel designs or specific personalization based on my availability. Please reach out via email or direct message to discuss your concept. Note that items custom-printed with specific names, text, or highly personalized designs cannot be returned or exchanged unless they arrive damaged or defective.
Sizing details
Our apparel is printed on standard unisex garments. Detailed sizing charts with exact measurements are provided in the image gallery of every listing. For a relaxed or oversized fit, we recommend sizing up one to two sizes. Please review the measurements carefully before placing your order.
Care instructions
To keep the graphics and embroidery looking their best, wash your garments inside out on a cold, gentle cycle with mild detergent. Avoid bleach and fabric softeners. Tumble dry on low or hang dry, and never iron directly over a printed design.
Gift wrapping and packaging
Because items are printed and shipped directly by our print-on-demand production partners (such as Gelato and Printify), we are unable to offer custom gift wrapping or personalized gift messages at this time. Orders arrive in secure, standard apparel mailing bags.
Wholesale availability
Wholesale arrangements can be accommodated for certain designs. Please contact me directly at fangsandfallen@proton.me to discuss volume, pricing, and fulfilment timelines for bulk orders.
How long will it take to receive my order?
Because every item is printed specifically for you upon ordering, production typically takes 2 to 5 business days. Your order is routed to a facility as close to your location as possible to reduce transit times. Shipping generally takes an additional 3 to 7 business days after production is complete.
What is your return policy for standard items?
Buyers in the EU and UK have the right to return standard, non-personalized items within 14 days of delivery. Please contact me within that window to initiate a return. Buyers are responsible for return postage costs.
What if my item arrives damaged or misprinted?
If you receive a defective item, please contact me within 14 days of delivery. Include clear photos of the issue and the garment, and I will arrange a replacement or a refund for you immediately.
Will I have to pay customs fees?
Our production partners have facilities worldwide to minimize cross-border shipping, but international orders outside of major fulfillment zones may occasionally incur customs fees. Buyers are responsible for any applicable customs and import taxes.