Gifts with a little sass, made just for you — custom coasters, tumblers, and mugs that don't take themselves too seriously.
Featured items
All items
Announcement
Last updated on Aug 7, 2026
About GrumpyGrandmaCo
Sales
0
On Etsy since 2026
Shop members
-
Jessica
Supreme Crafting Overlord, Owner
Jessica — the sass behind Grumpy Grandma & Co. Alberta-based, coffee-fueled, and probably engraving something right now. More at grumpygrandma.ca.
Shop policies
Last updated on Aug 6, 2026
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Privacy policy
More information
Last updated on
Aug 7, 2026
Frequently asked questions
Do you customize or personalize orders
Absolutely — personalization is what Grumpy Grandma & Co is all about! Most items can include custom names, wording, colors, or designs. Just add your details at checkout or send a message before ordering if you have something specific in mind. Please double-check spelling and details before submitting, since each piece is made just for you.
Can I request something not listed in the shop?
Send Grandma a message! Custom requests outside the current lineup are considered case-by-case depending on materials and equipment on hand.
Care instructions
Most of our items come with specific care instructions listed right on the product page — so be sure to check there for the best way to keep your piece looking sharp. Every material (slate, stainless steel, ceramic, and more) has its own quirks, and Grandma wants your goodies to last!
Gift wrapping and packaging
Want it gift-ready? Select gift wrapping at checkout for an additional $5 — Grandma will wrap your order with care, no bows, just a little extra polish. All orders, wrapped or not, are packaged with care and ready to give (or keep for yourself, no judgment here).
Shipping & Where I ship
We currently ship across Canada and the US! Shipping times vary by destination, so check your order confirmation for an estimated delivery window. All orders ship after the 3–5 business day processing time. Please note: for US and cross-border orders, customers may be responsible for any applicable tariffs, duties, or customs fees upon delivery.
Order Tracking
Once your order ships, you'll receive tracking info so you can follow it every step of the way. If you don't see it right away, check your Etsy messages/notifications — and if you have any questions, reach out anytime!
How to Contact Us
Have a question, need to change something on your order, or just want to say hi? Send Grandma a message anytime through Etsy — she may be grumpy, but she always responds. You can also reach us through grumpygrandma.ca.
What if my item arrives damaged?
So sorry if that happens! Please reach out within 48 hours of delivery with a photo of the damage and your order number, and Grandma will make it right. A replacement is offered first when possible — if that's not an option, a refund can be issued, handled on a case-by-case basis. Note: this policy is separate from our general returns and refund policy, and applies specifically to items damaged in shipping.