**Please know that normal delivery times are much longer during this COVID crisis than stated below.**

.I use Royal mails First Class within the UK and International Airmail option everywhere else for any item costing less than £45. It is cheap and keeps the cost down for my customers.
This means that your item is not tracked or insured. If you want that extra safety and to be able to follow your goods, PLEASE use the shipping upgrade option at check out.

.Delivery times vary depending on your location and your country's security & customs policy. Once shipped, please allow 2-3 working days for delivery to the UK, 7 days to Europe, and 7-28 days to USA and Canada.

.I'm afraid I don't ship to the rest of the world as there are too many uncertainties and restrictions on what I am allowed to send via normal post. If you are from another part of the world and willing to pay for a courier to get your items, please get in touch and I will work out what that might cost for you.

.Customers are responsible for additional costs, such as customs, duties, VAT, taxes, etc. Since customs policies vary widely from country to country, we urge our international customers to contact their local customs office for an estimate before ordering.

As a resident of UK I fully adhere to the EU regulations laid down on Distance Selling.
You can read them in full here:
http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf

Hallmarking
The majority of the jewellery I make uses sterling silver components unless otherwise stated in the description.
In accordance with UK law (The Hallmarking Act 1973), if the total metal weight of the jewellery is below 7.78g there is no requirement for the sterling silver component to be hallmarked by an Assay Office.
The vast majority of the jewellery items I sell falls within this category. I have therefore opted not to hallmark these items in order to be able to bring you personalised jewellery at the best possible price - so you don't have to pay for hallmarking that is not required. This does not in any way lower the standards or quality of the items I sell - and the majority will be stamped 925 for sterling silver. It's exactly the same material, it just hasn't been assayed.
Every item advertised which weighs more than 7.78g is hallmarked by Sheffield Assay Office as an additional guarantee to you of the purity of materials used. This service is included within the item price you pay for your personalised jewellery. Unfortunately having an item assayed can take several weeks longer than un-tested items, as it is out of my hands when with the assay office. However, I'll do my best to get your jewellery to you as soon as possible.