Production time usually takes 1-4 week, depending on design difficulties and desirable gemstones availability.If you have any questions regarding the leading time process or order status, please contact us

Please, kindly provide as many details as possible, including photos, if you wish. Or you may send us all the information to our email address albrechtjewelry@gmail.com and we will contact you shortly.

All the gemstones we offer are natural and hand picked by the founder Tatiana Albrecht who is a professional gemologist and diamond expert.
We offer a great variety of gemstones for any taste and budget. If You want to have a different gem color or type in any existing model please contact us and we will be happy to show you different options.
All gemstones we offer are ethically sourced and conflict free.

All the items are shipped only after successful payments confirmation.
All the items and shipments are covered with full insurance and will be delivered by USPS Priority, UPS or FedEx.
After your item is shipped, you will receive an update with tracking details.

We ship globally. Prices at checkout do not include applicable taxes, custom duties which may be charged by the country where the transaction originated. All duties and additional charges are buyer’s responsibility.

Please, note that we have an individual approach to any issues and open for discussion and better solution for both sides.
Ready to ship items: If you are not satisfied with the item you purchased, you may request a return. All the items must be returned within 5 days of the customer receiving their item. Refund will be issued after we receive the item and may take about 3 business days to process.
Custom Orders / Made-to-Order / Personalized Items: Final sale and not accepted for returns.Since each piece is individually handcrafted to order we don't accept returns. But we want to make sure, you are satisfied with your purchase and If there is anything wrong with the craftsmanship the item is damaged or has any defects, please contact us.

You are fully responsible for the value and condition of the item, while you possess it. You are fully responsible if a piece of jewelry was damaged, chipped, scratched, recut or have any other changes.
All returns must be made only by insured registered postal services.Return postage and insurance must be paid by the customer.
All transactions are subjected to Arizona and US Law. The USA is the place of jurisdiction for both.