Yes, on orders placed at the same time, we will ship in one box.

I ship through DHL Germany, since they seem to have the best rates. Tracking is optional, you can choose the shipping method at check-out.

I will ship the most economical way, unless you specifically specify something else.

In the case of Import Duties, Taxes and Surcharges... these are NOT included in the item price or shipping charges. These charges are the buyer's responsibility.

If a package is returned to us marked REFUSED or UNDELIVERABLE, we will refund the order, less the original postage. It is your responsibility to provide the correct address.

I DO NOT ship to France, Spain, Greece and Austria.

I gladly accept returns for any reason, but you must contact us within 14 days and I must receive your return within 30 days from the date you received it. NO EXCEPTIONS.

If an item arrives damaged, contact me immediately and DO NOT send it back without contacting me first. Save all packing materials, in case an insurance claim is applicable.

Buyer pays return postage and I don't refund the original postage or any International import fees, surcharges, or taxes. NO EXCEPTIONS.

EXCEPTIONS:
The following items can't be returned:
Because of the nature of these items, we can't accept returns for:
-Custom or personalized orders
-Items on Sale

In 2019 Germany’s Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).

My company Candlesandcandy is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE3671742417496.

My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As consumer please ensure that all received packaging is disposed of in the right recycling containers, Blue for all paper & cardboard and Yellow for all plastics.

I am always happy to send gift items straight to a friend, or family member direct, just let me know if you would like a special greeting added.
I do not normally gift wrap, but you can choose the option before checking out.