We dispatch all our orders within 1-2 days. Rush orders are often dispatched same or next day depending on the time of the order.

✦ CANADA:
You should receive your order within 8-10 business days via your daily mail delivered with Canada Post. Regular mail is untracked.
EXPRESS MAIL: 2-3 business days and is tracked. Please monitor the tracking we sent to make sure there are no delays on your package.

✦ USA FRIENDS:
Delivery is with USPS and is tracked. Please monitor your package once you receive the tracking information.

If you have not received your order within the estimated time, please contact us so we can send you a replacement item as soon as possible, the postal service is not perfect and lost mail may happen sometimes.

❤ We are a brick-and-mortar shop.
Every time an item is purchased we prepare it and hand-finish the product especially for you. If for some reason, you are not happy with your item, or if we sent out the wrong item, color or size, please give us the opportunity to help and send us a convo so we can propose you the best solution possible. We will be happy to help ♥.

Shop with confidence! We will IMMEDIATELY replace or refund any incorrect or defective item! Just send us a message to give us the chance to take care of you before leaving negative feedback and we will be happy to help!
Thank you so much for letting us prepare something special for you ♡

In order to comply with the Canada Post regular mail requirements, we may sometimes need to dispatch your order in separated packages. This only applies to orders using regular mail in Canada. You should receive your order at the same time or just one or two days apart.

If you don't see the customization box, you can simply complete your purchase and add your request at checkout (add a message to seller after the payment process). We reply very fast to our messages, please contact us if you need assistance before placing your order.