Introducing the perfect pairing, our NEW jute-covered electrical cables. Paired with our organic linen lights, this combination offers a complete solution that elevates your lighting experience to a whole new level of natural charm and sophistication.
Crafted with care and attention to detail, our jute-covered electrical cables exude an earthy elegance that beautifully complements our organic linen lights. The rich texture and warm tones of the jute provide the perfect balance of simplicity and purity of our linen designs.
Our customers can now enjoy a seamless integration of aesthetics and functionality in one space.
Compatible with all types of E27 bulbs with a maximum power of 60W/220V. The bulb is not included with the system.
Please note
We prioritize the quality and security of our products, and our jute electrical cable meet the necessary standards to ensure a reliable and secure electrical connection.
Certified for safety, it's important to note that it is not UL listed. UL listing is a (US specific only) certification provided by Underwriters Laboratories for electrical products.
Lumiere Shades emphasizes that while all of our cables undergo rigorous testing and assembly by qualified electricians according to our product specifications, we cannot assume responsibility for any modifications made to the electrical cables post-purchase.
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PRODUCT ● DETAILS
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▶ Cable details
Available colours: Jute cable cord
Available cable length: 1 and 2 meters
▶ Ceiling cap details
Diameter: 10cm
Colour: White
●▬▬▬►HOW TO INSTALL YOUR SHADE
We have created all our shades with a large 4cm ring at the top of the shade. This allows your shade to be used as a DIY pendant that works for both plug-in or hardwire installations.
The large ring can simply be put over an existing bulb holder or used as a plug-in option, which means there is also no additional cost to have a qualified electrician hard-wire your shades to the ceiling. Making sure everyone can enjoy our shades whether you own or rent your home.
https://www.lumiereshades.com/pages/how-to-install-your-shade
PLEASE NOTE
If you would like the bulb to sit in the center of your shade - please check out our NEW suspension connectors recently added to our store. These are simply attached to the cable and your bulb can be adjusted to your desired height.
●▬▬▬►HOW TO CARE FOR YOUR SHADE
Once you have received your shade, gently open and stretch into shape, and get ready to install your shade. Please do allow a bit of time for your linen shade to drop into place.
Please DO NOT be tempted to spray or lightly spritz your linen shade to remove creases or help the shade fall into place. Our shades DO NOT like water or even a slight mist. This can cause the linen to come away from the rattan frame. (Which cannot be fixed)
Please contact us if you have any concerns or questions about your shade.
●▬▬▬►RETURNS and REFUND POLICY
At Lumiere Shades, we are committed to providing you with the highest quality lighting products to illuminate your space and enhance your living experience. We understand that sometimes, despite our best efforts, a product may not meet your expectations. To ensure a smooth shopping experience, please review our refund policy below.
Color Variation Disclaimer:
We want to bring your attention to the fact that the computer screen or mobile device you use to view our products may not always accurately represent the true colors of our lighting fixtures in real life. While we put forth our best efforts to photograph our products to capture the closest possible match to their actual colors, there may be slight variations in how colors appear on different screens.
Assistance in Selecting the Right Color or Size:
Your satisfaction is our top priority, and we want to help you make an informed choice when purchasing our lighting products. If you have any concerns or questions about the color or size of a particular item, please don't hesitate to reach out to our customer support team. We are here to assist you in selecting the right shades that best suits your needs and preferences before you make your purchase.
We do not accept a return based on shape, size and color discrepancy.
Refund Eligibility:
If you find that the product you've received doesn't match your expectations due to color variation, shape or size, and you had contacted us for color and size guidance prior to your purchase, you may be eligible for a refund or exchange. To be eligible for a refund or exchange, please ensure you have followed these steps:
1. Contact our customer support team before making your purchase to inquire about the color.
2. Make your purchase based on the guidance provided by our team.
3. If, upon receiving the product, you believe it significantly differs from what was described to you by our team, please contact us within 7 days from the delivery date.
4. Provide clear photographs and a description of the issue to assist our team in assessing your request.
Refund Process:
Once we have received your request and assessed the situation, we will notify you of the approval or rejection of your refund or exchange. If your request is approved, we will provide you with instructions for returning the item.
Please note that all returned products must be in their original condition, unaltered, and in their original packaging to be eligible for a refund or exchange.
Returns of Faulty Items:
We understand that despite our rigorous quality control procedures, there may be rare instances when you receive a faulty item. If you believe you've received a faulty product, we are here to assist you. To facilitate the returns process and ensure a smooth resolution, please follow these guidelines:
1. Unused and in Original Packaging: Any faulty item being returned must be unused and in its original packaging. We kindly request that you keep the item in its original condition and packaging until the issue is resolved. Failure to do so may result in your refund being declined.
2. Initiating a Return:
To initiate a return for a faulty item, please follow these steps:
Contact Us: Reach out to our customer support team as soon as you discover the fault. You can contact us via the Etsy platform.
EXCHANGES
1. Exchanges will be calculated based on the cost of the item (minus any taxes) imposed to Lumiere Shades on receiving the returned parcel.
2. We cannot be held responsible for return shipments that are lost or damaged in transit.
Please make sure that you obtain all tracking information for your return and ensure the goods are packaged appropriately.
Thank you for choosing Lumiere Shades.
●▬▬▬►SOCIALS
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