Our 3D printed products are made from PLA (polylactic acid) which is a biodegradable and bioactive thermoplastic aliphatic polyester derived from renewable resources, such as corn starch and sugarcane. Our Toronto-based supplier manufactures the materials in Canada using food safe certified raw materials and is spooled on 100% recycled cardboard spools. Our paper products are made using Sustainable Forestry Initiative (SFI) or Forest Stewardship Council (FSC) certified cover stock made in the USA.

It all gets designed and created in our highrise home in the east end of downtown Toronto. Our living room is our design studio and packaging centre, our dining room is our printing and cutting room, and our guest bedroom is our 3D printing and storage room.

Where/when we can, we try to have at least a little stock of our most common items. In those cases we ship either next day or, if you order at the right time, the same day. Everything else is made when the order is placed. It can take a day to a week depending on your order.

We ship 5 days a week using a service called ChitChats. This allows us to have international tracking at regular non-tracked postal rates. To Canada, it is normal shipping. To the US, it is brought across the border and shipped through USPS so it is normal shipping times plus a day or two to get across the border. To international addresses there are two options, untracked (which is actually tracked) takes anywhere from 4-75 days through Ascendia and tracked (also tracked) ships through USPS International which is faster but more expensive.