*** We are not taking any custom or personalized order requests at this time. This includes custom sticker designs, or any sort of commission work.

*** PLEASE DO NOT GET MY ARTWORK TATTOOED

*** We do not offer a wholesale or bulk purchase option in this store. This also includes no discounts or coupon codes for bulk ordering at this time. We have a shop sale on August 13th for the anniversary if that is something you would like to wait for.

*** PLEASE DO NOT SOLICIT DONATIONS.

*** Fel doesn't have the time to work on ideas other than her own! Please do not send suggestions at this time. If she could make everything in every option and color she WOULD, but it's just not feasible and the suggestions do get overwhelming.

*** Please read the item descriptions for sizing and details of the items. We provide measurements in both inches and centimeters for all stickers, charms, and pins. There is also a RULER in most listings to show the inches and centimeters.

*** Please note that stickers are WATER RESISTANT. They have been tested outdoors for 2 years and have minor fading and puckering in the Colorado weather. They will survive the dishwasher, but we still recommend handwashing for the sticker to have a long use time.

Everyone in the office has a pet and there are chances that your order will come into contact with pet hair, pet dander, or other pet allergens! Please be aware of this before purchasing.

Thank you for asking! Unfortunately we have had some incredibly uncomfortable items mailed to us in the past so we are not longer accepting anything from people in the mail. Fel will reach out to people SHE chooses on TikTok for trades, but most likely it is with a mutual and has been discussed a lot. Please DO NOT send unsolicited mail to the PO Box. We will have to toss it out because Fel will not open it.

*** If your address is incorrect I will no longer be able to change your address and send out the items, I will have to cancel and refund your order. I have had too many issues with fraudulent addresses so that courtesy is no longer being offered. THIS INCLUDES ORDERS FOR SPINS.

*** If your item is RETURNED TO SENDER I will process a refund for you if you reach out to me. The items are returned to a non-frequently checked PO Box, so I probably will not know unless you reach out.

*** Incorrect addresses are NOT eligible for reshipments of items. I have to ship to the address on file with Etsy - I can not change the address on the purchase.

*** At the moment I do NOT offer personalized gift wrap or special gift wrapping other than what I already provide. If your order is marked as a GIFT it simply means that the price of the item is not listed on a receipt. We are not able to do custom gift messages at this time.

*** PLEASE UNDERSTAND that if you are an international customer marking an order as "gift" to try an avoid customs fees this literally does NOTHING to the label. The "gift" option on Etsy is to hide the prices on the invoice and I have it disabled so it doesn't work on my end anyway. Your merchandise will be declared in its FULL VALUE and you are responsible for your import duties/fees/taxes.

*** Packaging videos are randomly done! I can no longer guarantee anyone a packaging video due to the high volume of orders. If you leave a nasty message or note regarding this we will simply cancel that order for you.

*** The B Grade (defective) product packs are pre-made by various members of the team. Requests for specific items will not be honored as these items are intended to be a mystery and are produced at a high volume so we can get them shipped quickly! Please do not request themes or specific items with these packs.

If they are not visible at the time you visit the shop - the product is sold out! Updates are posted to TikTok for all restocks so that's the best place to get information.

We do not have a set schedule for restocks and the only place we announce that info is on TikTok. Products may also be discontinued without notice. This goes for any product that is not currently showing in the shop!

We currently have two people answering messages so if your question is answered here we will not reply. We also will not reply to messages soliciting information from Fel about the business or about personal things. Personal anecdotes or "thank you" messages are filtered out as well to prioritize the messages with order questions or issues. Thank you all very much for your support and understanding. :D

*** Dice of Fate is LIMITED in quantity so it will sell out extremely fast. Updates will be posted to TikTok and no other social media platform.

*** Please read the listing in full if you have purchased this item! You can still view the listing EVEN if it shows sold out by clicking "See Product Details".