For US buyers there will be no customs or import charges added to the price.
Each UnderCover Pet House is insulated with a Thermal-Ply insulation that not only keeps your pet warm in winter, but gives them a cool place to relax during the heat of the summer. It's perfect for the neighborhood feral that is adamant about staying outdoors, or for the indoor kitty who insists on hanging out near you while you're in the garden.
Each house is individually hand crafted with the high quality workmanship and materials you have come to expect from UnderCover including: Cedar construction: The wood of choice for long-lasting outdoor use.
Our roofs are fully weatherproof with water resistant felt paper under the wood siding that is treated with a non toxic and chemical free environmentally friendly lifetime wood treatment, making them very durable and able to withstand any outdoor elements for many years. The roof does not need to be treated any further and will maintain a rustic weathered look, but if desired it can be painted or stained.
Thermal-Ply insulation that is placed inside the floor, walls and ceiling. This house is big enough to accommodate 1 averaged sized cat.
Simple instructions included for fast assembly with common household tools.
Dimensions: Exterior: 19" x 18" x 18" (D x W x H)
House Floor: Exterior: 16" x 15" (L x W); Interior: 14" x 13" (L x W)
Door opening: 6" x 8" (W x H)
Your cedar pet house will be delivered unassembled. It takes about 15 minutes to assemble the panels, guided by the easy instructions enclosed.
CANCELLATION AND RETURN POLICY
I changed my mind about my order, can I cancel?
We will accept cancellations up to 24 hours after purchase.
What is your return policy?
We will not accept returns if the item has been unpackaged.
Can I return the item if I ordered the wrong size?
Although we recommend checking the measurements of the house to ensure you purchase the right size, we will accept returns if the item has not been unpackaged. The buyer will be responsible for the shipping costs and will be subject to a 25% restocking fee and 35% fee for custom orders and must be received in original packaging in unused and undamaged condition.
Custom orders are houses that are heated or include an escape door.
What happens if my order is damaged?
If your item has been damaged due to shipping, please contact us and will we replace the damaged pieces.
What happens if something is missing from my order?
If your order has a missing piece, please contact us and we will have the item shipped right away.