DearStrangerxx

Thank you for visiting Dear Stranger. This Privacy Policy explains how your information is collected, used, and shared when you purchase an item or interact with my Etsy shop.
1. Information I Collect
To fulfill your order, I may collect certain information that you provide, including:
Your name
Email address
Postal address
Payment information (processed securely by Etsy; I do not receive your full credit card details)
Details of the product you’re ordering
Any information you include in messages to me (such as customization details)
This information is provided to me by Etsy under their Seller Policy and Terms of Use.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
To fulfill your order, provide customer support, and manage returns.
To comply with legal or tax obligations, such as retaining records for tax purposes.
To communicate with you, such as responding to questions or customization requests.
To improve my shop, products, or customer experience (non-identifiable data).
I do not sell, rent, or trade your personal information.
3. Information Sharing and Disclosure
I only share your personal information for limited reasons and in limited circumstances:
Etsy
I share information with Etsy as necessary to provide my services and comply with Etsy’s policies and obligations.
Service Providers
I may use certain trusted third parties—such as shipping companies—to deliver your order. These companies receive only the information needed to perform their services.
Legal Compliance
I may collect, use, retain, and share your information if necessary to:
Respond to legal processes or governmental requests
Enforce my shop policies
Prevent, investigate, or address fraud or security issues
4. Data Retention
I retain your personal information only for as long as necessary to:
Fulfill your order
Resolve disputes
Provide customer support
Comply with tax, legal, and business obligations
Typically, I keep order information for 4–7 years, depending on local tax laws.
5. Transfers of Personal Information Outside Your Region
Your information may be processed in countries with different data protection laws. When this happens, I rely on Etsy’s secure processing systems and take steps to protect your data.
6. Your Rights
Depending on where you live, you may have the right to:
Access the personal information I hold about you
Request changes, restrictions, or deletion of your data
Object to certain types of processing
Withdraw consent (where applicable)
You can contact me directly for these requests, but some rights must be exercised through Etsy by contacting Etsy Support.
7. How to Contact Me
If you have any questions or concerns about your privacy, you can contact me at:
Email: ps.dearstranger@gmail.com
Etsy Messages: You can message me directly through my “Contact Seller” button.
If you have concerns about the use of your data on Etsy overall, you may also contact Etsy Support directly.