KeebeesPrintables

Privacy Policy
Last Updated: 16 June 2025
1. Introduction
This Privacy Policy explains how Keebees Printables ("we," "us," or "our") collects, uses, and protects your personal information when you purchase digital printables from our Etsy shop. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Data Controller: Stacy K S
Contact: keebeesprintables@gmail.com
Location: London, UK
2. Information We Collect
2.1 Information Collected Through Etsy
When you purchase from our shop, Etsy provides us with:

Your name and username
Email address
Billing address (if different from shipping)
Purchase history and order details
Messages sent through Etsy's messaging system

2.2 Information We Collect Directly

Communications when you contact us directly
Feedback and reviews you provide
Custom order specifications and requirements

2.3 Technical Information

IP address (through Etsy analytics)
Device and browser information
Shopping and browsing behaviour on our Etsy shop

3. Legal Basis for Processing (GDPR Article 6)
We process your personal data based on:

Contract Performance: To fulfill your digital printable orders and provide customer service
Legitimate Interests: To improve our products, communicate about orders, and operate our business
Consent: For marketing communications (where applicable)
Legal Obligation: To comply with tax and accounting requirements

4. How We Use Your Information
We use your personal information to:

Process and fulfill your orders
Send order confirmations and delivery notifications
Provide customer support and respond to inquiries
Comply with legal and tax obligations
Improve our products and services
Send marketing communications (only with your consent)
Prevent fraud and protect our business

5. Data Sharing and Disclosure
5.1 Third-Party Service Providers
We may share your information with:

Etsy: As our e-commerce platform provider
Payment Processors: For transaction processing (handled by Etsy)
Email Service Providers: For customer communications (if applicable)
Cloud Storage Providers: For secure data storage
Tax/Accounting Services: For legal compliance

5.2 Legal Requirements
We may disclose your information when required by law, court order, or to protect our legal rights.
6. International Data Transfers
If you are located in the EU/EEA and we transfer your data outside this region, we ensure adequate protection through:

Adequacy decisions by the European Commission
Standard Contractual Clauses (SCCs)
Other appropriate safeguards as required by GDPR

7. Data Retention
We retain your personal data for:

Order Information: 7 years (for tax and legal compliance)
Customer Communications: 3 years after last contact
Marketing Data: Until you withdraw consent or we no longer have a legitimate interest

8. Your Rights Under GDPR
As an EU resident, you have the right to:
8.1 Access
Request a copy of the personal data we hold about you
8.2 Rectification
Correct any inaccurate or incomplete personal data
8.3 Erasure ("Right to be Forgotten")
Request deletion of your personal data (subject to legal obligations)
8.4 Restriction of Processing
Limit how we use your personal data in certain circumstances
8.5 Data Portability
Receive your data in a structured, machine-readable format
8.6 Object to Processing
Object to processing based on legitimate interests or for direct marketing
8.7 Withdraw Consent
Withdraw consent for marketing communications at any time
8.8 Lodge a Complaint
File a complaint with your local data protection authority
9. How to Exercise Your Rights
To exercise any of these rights, contact us at:

Email: keebeesprintables@gmail.com
Etsy Messages: Through our shop messaging system

We will respond to your request within 30 days (or 60 days for complex requests).
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:

Secure data transmission and storage
Access controls and authentication
Regular security assessments
Staff training on data protection

However, no method of transmission over the internet is 100% secure.
11. Cookies and Tracking
Our Etsy shop may use cookies and similar technologies as controlled by Etsy's platform. Please refer to Etsy's Cookie Policy for detailed information about their use of cookies.
12. Marketing Communications
We will only send you marketing communications if:

You have given explicit consent, or
You are an existing customer and we have a legitimate interest

You can opt-out of marketing communications at any time by:

Clicking unsubscribe links in emails
Contacting us directly
Updating your Etsy communication preferences

13. Children's Privacy
Our products are not intended for children under 16. We do not knowingly collect personal data from children under 16 without parental consent.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:

Posting the updated policy on our Etsy shop
Sending notification through Etsy messaging (for material changes)

15. Contact Information
For any privacy-related questions or concerns, contact us:
Data Controller: Keebees Printables
Email: keebeesprintables@gmail.com
Response Time: Within 30 days
16. Supervisory Authority
If you are not satisfied with our response to your privacy concerns, you may lodge a complaint with your local data protection authority. For EU residents, you can find your local authority at: https://edpb.europa.eu/about-edpb/board/members_en

Important Notes:

This policy applies to our Etsy shop and any direct communications
For Etsy platform privacy practices, please refer to Etsy's Privacy Policy
We recommend reviewing both policies to understand how your data is handled