LOOMALOOMAFASHION

# LOOMALOOMA Privacy Policy

**Last updated: September 19, 2026**

LOOMALOOMA is operated by 1001715469 ONTARIO INC., a company incorporated in Ontario, Canada.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and retain information when you purchase from our Etsy shop, contact us or otherwise interact with our business through Etsy.

### 1. Information We Collect

When you place an order or contact us through Etsy, we may receive certain personal information necessary to process your purchase and provide customer service, including:

* Your name and Etsy username.
* Your email address and shipping address.
* Your order details, purchased products and transaction information.
* Your telephone number, if provided for delivery purposes.
* Information you voluntarily provide when contacting us through Etsy Messages.

Payment transactions are processed through Etsy and its payment service providers. We do not require or collect your full payment card information directly.

### 2. How We Use Your Information

We use your personal information only for legitimate business purposes, including:

* Processing, preparing and fulfilling your orders.
* Arranging shipping and delivery.
* Responding to questions about products, sizing, orders and returns.
* Processing refunds, exchanges or order-related issues.
* Maintaining business and accounting records.
* Complying with applicable tax, legal and regulatory obligations.
* Resolving disputes and protecting against fraud.

We do not use information obtained through Etsy purchases to send unsolicited marketing messages or automatically add buyers to our independent website's mailing list.

### 3. Information Sharing and Disclosure

We share personal information only when reasonably necessary to operate our business, fulfil orders or comply with applicable legal obligations.

This may include sharing relevant information with:

**Etsy:** To operate our shop, process transactions and provide services through the Etsy platform.

**Shipping and delivery providers:** Such as Canada Post, UPS, FedEx or other carriers used to deliver your order.

**Business service providers:** Such as accountants, professional advisers or service providers assisting with order fulfilment, business administration or legal compliance, where necessary and subject to appropriate confidentiality and privacy safeguards.

**Legal and regulatory authorities:** Where disclosure is required or permitted by applicable law.

We do not sell your personal information to third parties.

### 4. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including order fulfilment, customer service, accounting, tax compliance, dispute resolution and other applicable legal obligations.

When personal information is no longer required, we will securely delete or otherwise dispose of it, subject to applicable legal and record-retention requirements.

Information retained by Etsy is also subject to Etsy's own privacy practices and retention policies.

### 5. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure or alteration.

Access to customer information is limited to individuals and service providers who reasonably require it for legitimate business purposes.

While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

### 6. International Data Transfers

LOOMALOOMA is based in Canada.

Depending on the shipping destination and the service providers involved in fulfilling your order, certain personal information may be processed or transferred outside Canada.

For example, delivery information may be shared with carriers or delivery partners operating in the destination country.

Where applicable, we take reasonable steps to ensure that personal information is handled appropriately and in accordance with applicable privacy requirements.

### 7. Your Privacy Rights

Depending on applicable law, you may have the right to request access to personal information we hold about you, request corrections to inaccurate information, withdraw consent where applicable, or request deletion of information that we are no longer legally required to retain.

To make a privacy-related request, please contact us through Etsy Messages or at the email address provided below.

We will review and respond to requests in accordance with applicable privacy laws.

If your request concerns information held directly by Etsy, including your Etsy account or Etsy payment information, you may also need to contact Etsy directly.

### 8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations or services.

The updated version will be published on our Etsy shop with a revised date.

### 9. Contact Information

For questions about this Privacy Policy or how LOOMALOOMA handles personal information, please contact:

**LOOMALOOMA**

Operated by 1001715469 ONTARIO INC.

Toronto, Ontario, Canada

Email: [loomalooma.fashion@gmail.com](mailto:loomalooma.fashion@gmail.com)

You may also contact us directly through Etsy Messages.