Learningwithsophia

## **Privacy Policy for Sophia Hall (Etsy Shop)**

**Effective Date:** \[1/08/2025]

---

### **Information I Collect**

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:

* Your name
* Email address
* Payment information
* The details of the product you’re ordering

You may also choose to provide me with additional personal information (for example, for custom orders), if you contact me directly.

---

### **Why I Need Your Information and How I Use It**

I rely on a number of legal bases to collect, use, and share your information, including:

* To provide my services, such as fulfilling your order, resolving disputes, or providing customer support.
* When you have provided your affirmative consent (e.g., by signing up for a mailing list).
* If needed to comply with a legal obligation or court order, or in connection with a legal claim.
* As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests.

---

### **Information Sharing and Disclosure**

I share your personal information only for very limited reasons and in limited circumstances:

* **Etsy:** I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* **Compliance with laws:** I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:

* Respond to legal process or government requests.
* Enforce my agreements, terms, and policies.
* Prevent, investigate, and address fraud and other illegal activity, security, or technical issues.

---

### **Data Retention**

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce agreements. I generally keep your data for the following time period: **4 years**.

---

### **Transfers of Personal Information Outside the EU**

If I am deemed to transfer information about you outside of the EU, I rely on legal frameworks such as the Privacy Shield as the legal basis for the transfer.

---

### **Your Rights**

If you reside in certain territories (including the EU), you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in specific circumstances. These rights include:

* The right to access, change, restrict my use of, or delete your personal information.
* The right to object to my processing of some of your information.

---

### **How to Contact Me**

For purposes of EU data protection law, I, **Sophia Hall**, am the data controller of your personal information. If you have any questions or concerns, you may contact me via Etsy messages.