✨ From Thread to Heart ✨
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Announcement
Last updated on Apr 9, 2026
Reviews
4.8
(98)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Etsy buyer on Jun 17, 2026
5 out of 5 starsBlanket is very soft. The design is very beautiful. Great customer service.
Luong responded on Jun 18, 2026
Thnak you for your review!
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Etsy buyer on Jun 5, 2026
5 out of 5 starsgreat seller, great product - very happy with my purchase
Luong responded on Jun 10, 2026
Thank you for your review!
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Jamie on Jun 4, 2026
5 out of 5 starsSuch a nice gift, love the embroidery it looks so nice glad I made this choice. Sorry no picture to show it off.
Luong responded on Jun 10, 2026
hank you so much for your lovely review! We are thrilled to hear that you are happy with your purchase and our service.
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Etsy buyer on May 31, 2026
5 out of 5 starsI bought this as a gift for my daughter-in-law baby shower and she loved it!!! I would definitely buy more items from this seller
Luong responded on Jun 1, 2026
Thank you so much for your lovely review! We are thrilled to hear that you are happy with your purchase and our service.
About LemonCustomStitch
Sales
781
On Etsy since 2025
Shop about video description
Shop members
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David Nguyen
Owner
Hi there, and welcome to my shop! I'm Nguyen, the owner and creator behind LemonCustomStitch. What started as a small passion project quickly turned into a creative journey I absolutely love sharing with others!
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Haley Pham
Customer Service
Hi, and welcome to LemonCustomStitch I'm Pham, your go-to for all things customer service here at the shop. We truly appreciate every customer and take pride in offering fast, friendly, and thoughtful support.
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Vuong Kevin
Designer
Hi there, and welcome! I'm Kevin, the designer behind everything you see here at LemonCustomStitch. Each piece is thoughtfully created with a focus on personalization, creating your style with heart, blending creativity with quality craftmanship.
Production partners
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LemonCustomStitch
Vietnam
Design by LemonCustomStitch
Shop policies
Last updated on Feb 6, 2026
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Last updated on
Feb 6, 2026
Frequently asked questions
How can I place an order?
Making a purchase is simple! Just follow these steps:
Step 1: Choose your favorite embroidered item from our collection.
Step 2: Select your preferred size, color, and style (Sweatshirt, Hoodie, or T-shirt).
Step 3: In the "Add a note" section at checkout, please specify any custom designs or characters you’d like us to include.
Step 4: Add to cart and proceed to checkout.
How long will it take to receive my order?
Since each piece is crafted with care, our timeline is as follows:
Production Time: It takes us 1–2 weeks to perfect your embroidery.
Shipping (U.S.): Approximately 5–7 business days.
Shipping (International): Approximately 7–14 business days.
Note: Tracking info typically updates 1–2 weeks after purchase. Please don’t worry if you don't see movement during the first few days—that’s when the magic is happening in our studio!
Can I cancel my order?
Within 24 hours: Absolutely! You can cancel for a full refund.
After 24 hours: Your order has already entered the production phase. Cancellations at this stage will incur a 50% fee to cover material and labor costs.
Custom Designs: If we have already started on a personalized or image-based design, a $5 design fee will be deducted from the refund.
How do I take care of my embroidered garment?
To keep your embroidery looking brand new, please follow these "love" instructions:
The First Wash: We use a water-soluble stabilizer for the best finish. Simply soak the item in water for 2–3 minutes, and it will dissolve completely.
Washing: Hand wash gently in cold water with mild soap is best. If using a machine, turn the garment inside out, use a laundry bag, and select the delicate cycle.
Drying: Air dry flat or on a hanger. Avoid direct sunlight and never use a hot dryer.
Ironing: Iron from the inside only. Never press the iron directly onto the embroidery.
What is your return and replacement policy?
We strive for perfection (80–100% accuracy compared to photos), though slight variations in color or a 0.5–1 inch size tolerance may occur due to the handmade nature.
We offer a free replacement if:
There is a manufacturing defect or damage.
We sent the wrong design or made a spelling error.
Please contact us within 24 hours of delivery with clear photos of the issue.
We cannot offer refunds/replacements for:
Choosing the wrong size.
Changing your mind after delivery.
Providing incorrect personalization details.
Still have questions?
We’re here to help! Feel free to send us a message anytime—your support means the world to us!