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Cancellations: not accepted
Please contact the seller if you have any problems with your order.
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Frequently asked questions
Do you accept returns on digital products?
Due to the instant-download nature of digital products, all digital purchases are final and non-refundable. Please carefully review listing details before purchasing.
Are handmade items exactly identical?
Because items are handmade, slight variations, small imperfections, or tiny differences may occur and are considered part of the unique handmade nature of each piece.
Do you accept cancellations?
Please contact me as soon as possible regarding cancellations. Orders may only be canceled before processing or shipment begins.
What if my package is delayed or lost?
Once packages are shipped, delivery times are handled by the shipping carrier. Messy Muse is not responsible for shipping delays, lost packages, or carrier-related issues once an order has been accepted by USPS or the shipping provider.
Can I use digital files commercially?
Unless otherwise stated in the listing, all digital products are for personal use only and may not be resold, redistributed, or shared.
Are your products created by you?
Yes — all products, artwork, designs, and creative concepts are designed or created by me as part of my small creative business, Messy Muse.
Custom and personalized orders
Select custom requests may be available depending on the product type. Feel free to message me before purchasing to discuss ideas, colors, themes, or personalization options.
Will my handmade item look exactly like the photos?
Due to the handmade nature of resin art and differences in lighting/screens, slight color variations, glitter placement, tiny bubbles, or small details may vary slightly from piece to piece.
What materials do you use in your handmade creations?
Messy Muse creations may include a variety of materials depending on the design, including resin, acrylic, wood, paint, glitter, mixed media elements, vinyl, and other artistic materials. Each piece is carefully created by hand, making every item uniquely special.
Why do handmade items sometimes have slight imperfections?
Handmade art naturally comes with small variations and unique characteristics that add to the charm of each piece. Tiny bubbles, texture differences, wood grain variations, glitter placement, brush strokes, or slight imperfections may occur and are considered part of the handmade artistic process.