MokkoLab
handmade knit & crochet fashion accessories.
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Shop policies
Last updated on
April 29, 2022
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Welcome to MokkoLab Shop Policies. Here you can find some important information on shipping, payment and custom orders.
Accepted payment methods
Returns & exchanges
See item details for return and exchange eligibility.
Payment
Please note that I am accepting only PAYPAL for payments.
If payment is not received and no contact has been made within 3 days the order will be cancelled.
Credit card payment via PayPal - how to do it ?
http://www.etsy.com/help/article/361
how to create a paypal account ?
http://etsy.me/nsmlcn
If payment is not received and no contact has been made within 3 days the order will be cancelled.
Credit card payment via PayPal - how to do it ?
http://www.etsy.com/help/article/361
how to create a paypal account ?
http://etsy.me/nsmlcn
Shipping
Items are shipped from Poland via Polish Post registered priority mail. Usually all items are shipped within 3 business days from receiving your payment.
I am not responsible for any damages or loses occured to items during shipping.
If an addressee does not accept / pick up a package and the order is shipped back to me, a buyer covers repeat shipping costs. This is a generally accepted rule among Etsy members.
I am not responsible for any damages or loses occured to items during shipping.
If an addressee does not accept / pick up a package and the order is shipped back to me, a buyer covers repeat shipping costs. This is a generally accepted rule among Etsy members.
Additional policies and FAQs
Please note that the buyer is responsible for any customs or import duties imposed in their country. If you have any questions, please check with your local customs organisation.
Custom orders
If you see any of my items you like but would like them in another colour or would like me to design something special for you please contact me.
I would be more than happy to hear from you.
Contact
If you have any questions please send me a message using Etsy conversation. Please note that I am in Poland and there might be timezone differences but for sure I will do my best to get back to you as soon as I can.
Custom orders
If you see any of my items you like but would like them in another colour or would like me to design something special for you please contact me.
I would be more than happy to hear from you.
Contact
If you have any questions please send me a message using Etsy conversation. Please note that I am in Poland and there might be timezone differences but for sure I will do my best to get back to you as soon as I can.