PocoFelts

I, Debora Lucken am the data-controller of your personal information as it relates to my shop.

1.What I need.
When you place an order with me, I will receive your name, delivery address and email address from Etsy.
If you send me a message using the contact button on Etsy,I will receive your username and email address.

2.Why do I need it?
I need your personal data to enable me to process and deliver your order.
To deal with any queries you have related to that order.

3. What I do with it.
Your personal data will not be transferred to any third-parties for marketing or advertising purposes.
The circumstances in which I may share your data are:-
With Etsy to comply with my obligations under both the Etsy seller policy and Etsy terms of use.
With delivery companies to fulfill your order.
To comply with legal and tax obligations.

4.How long do I keep it.
I will keep your personal data for as long as required in order to process the transaction and I will securely store any data collected during that period. I may also be required to retain this information to comply with my legal and regulatory obligations and to resolve disputes. I will retain your data for 6 years, after this time I will delete your data from my records.

5.What about security.
I take all reasonable steps to protect your personal data.

6. What are your rights.
Under GDPR regulations you have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted.
In the event that you wish to complain about how I have handled your personal data,or have concerns, you may contact me using the Etsy conversation service, or mail me at:- 41, North Road, Poole, Dorset, England. BH14 0LT.
If you feel that your personal data has not been handled appropriately according to the law, you have the right to contact your local data protection authority.
If you wish to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help.