StitchoraCraft

Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my Etsy shop, contact me, or otherwise use my services through Etsy.com.

Information I Collect

To fulfill your order, you must provide Etsy with certain information, such as your name, email address, postal address, payment information, and details of the product you are ordering. I may also receive additional personal information if you contact me directly.

Why I Need Your Information and How I Use It

I rely on several legal bases to collect, use, and share your information, including:

• To provide my services, such as fulfilling your order, settling disputes, or providing customer support
• When you have provided your consent, which you may revoke at any time
• If necessary to comply with legal obligations or court orders
• As necessary for my legitimate interests, provided those interests are not overridden by your rights or interests

Information Sharing and Disclosure

Customer information is important to my business. I share your personal information only for limited reasons and in limited circumstances, such as:

• Etsy — I share information with Etsy as necessary to provide my services and comply with Etsy’s Seller Policy and Terms of Use
• Service providers — I may engage trusted third parties, such as delivery companies, to perform services and fulfill your order
• Legal compliance — I may collect, use, retain, and share your information if required by law or legal process

Data Retention

I retain your personal information only for as long as necessary to provide my services and as required to comply with legal and tax obligations.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the United States and other jurisdictions. I rely on legally recognized transfer mechanisms where required.

Your Rights

If you reside in certain territories, including the EU, you have rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to change, restrict, or delete your personal information
• The right to object to processing based on legitimate interests

Contact Information

For purposes of EU data protection law, I, Renata Moeller, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy Messages.