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About TheZurieCollection
Shop policies
Accepted payment methods
Returns & exchanges
More information
Frequently asked questions
Custom and personalized orders
Each Zurié bag is handcrafted using woven techniques and natural materials. Because every piece is handmade, slight variations in color, weave, or shape may occur and are part of the design.
Materials and size details are listed in each product description.
Processing times are shown on each listing. Tracking is provided once your order ships. (Each bag takes 2 weeks to make)
Returns are accepted only if an item arrives damaged or incorrect. Please contact us within 48 hours of delivery.
To care for your bag, store it in a dry place and avoid exposure to water.
Some styles are produced in limited quantities and may not be restocked.
For questions, message us through Etsy. We respond within 24–48 hours.