
Announcement
🌠 Welcome to my shop! 💫
** IMPORTANT, PLEASE READ BEFORE ORDERING **
The following shipping times are general estimates, and may sometimes take longer to arrive depending on your location and proximity to postal services.
🍃 Expected Delivery Times:
CANADA: 4 to 7 business days
UNITED STATES: 6 to 10 business days
INTERNATIONAL: 7 to 12 business days
🍁 Delivery Standards as per Canada Post:
CANADA: 2 to 4 business days
UNITED STATES: 4 to 6 business days
INTERNATIONAL: 4 to 7 business days
Items
Reviews
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Nicole on 15 Dec, 2022
5 out of 5 starsEverything was great! The print quality is nice. The metallics are great too.
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puniceum on 16 Apr, 2023
5 out of 5 starsthese prints look so pretty especially lined up as a set! they also came individually sleeved which is really nice
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Rebecca on 28 Feb, 2023
5 out of 5 starsThe prints are gorgeous, high quality materials and both pieces I ordered arrived well packaged and very quickly. Thank you so much!
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Rebecca on 28 Feb, 2023
5 out of 5 starsThe prints are gorgeous, high quality materials and both pieces I ordered arrived well packaged and very quickly. Thank you so much!
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MrBellyache on 08 Feb, 2023
5 out of 5 starsStunning! Exactly as described. A lovely print from someone who is clearly very talented!
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About Virize
About the Artist
Shop members
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Jennifer Hiew
Owner, Designer, Creator
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Frequently asked questions
Estimated shipping times for Lettermail (Standard Shipping)
All of my products are mailed via Canada Post. I visit the post office twice per week, from Monday to Friday, to send out orders.
Lettermail (Standard Shipping) DOES NOT offer tracking.
Please note that the following shipping times are general estimates, and may sometimes take longer to arrive depending on your location and proximity to postal services.
🍃 Expected Delivery Times:
CANADA: 4 to 7 business days
UNITED STATES: 6 to 10 business days
INTERNATIONAL: 7 to 12 business days
🍁 Delivery Standards as per Canada Post:
CANADA: 2 to 4 business days
UNITED STATES: 4 to 6 business days
INTERNATIONAL: 4 to 7 business days
Estimated shipping times for Parcels and Packages
All of my products are mailed via Canada Post. I visit the post office twice per week, from Monday to Friday, to send out orders.
All shipping options EXCEPT "Small Packet" offer tracking.
Please note that the following shipping times are general estimates, and may sometimes take longer to arrive depending on where you live.
CANADA
Priority: 1 day
Xpresspost: 1-2 business days
Regular Parcel: 2-9 business days
USA
Xpresspost: 2-3 business days
Expedited Parcel: 4-7 business days
Tracked Packet: 4-7 business days
Small Packet: 5-8 business days
INTERNATIONAL
Xpresspost: 4-7 business days
Tracked Packet: 6-10 business days
Small Packet: 6-10 business days
Shipping costs
Please note that shipping costs are calculated based on Canada Post's shipping standards, plus the cost of any shipping materials including labels, envelopes, and protective materials.
All of my products are shipped in their own individual polypropylene sleeves, chipboard, and an FSC certified envelope or bubble mailer to prevent scratches, water damage, and bending.
Returns, exchanges, and cancellations
I do my best to ensure that my listings are accurate and that every product is in good condition and securely packed before shipping them to you. Unfortunately, I have no control over any shipping delays due to inclement weather, postal services, etc. and am not responsible for any damage that is incurred in-transit.
Customer service and satisfaction are important to me, so please feel free to contact me if you have any problems with your order!
Please note that all products are final sale. I accept cancellation requests within 24 hours of purchase.
Gift wrapping and packaging
This store does not offer gift wrapping or packaging, but if you would like to send your order to a different address than what is listed on your account or if you would like to include a small note for the recipient, please provide the appropriate information when placing your order.
Please note that invoices and receipts are not included in orders marked as gifts. If you would like to keep a record of your purchases for personal documentation, invoices and receipts can also be printed at any time within your own Etsy account.
Invoices and receipts
Invoices and receipts are not included in orders shipped via Lettermail (Standard Shipping) in order to reduce paper waste, but are automatically included for any Parcels and Packages as per Canada Post's shipping requirements.
If you would like an invoice or receipt, please request for one when placing your order.
Please note that invoices and receipts can also be printed at any time within your own Etsy account.
Custom and personalised orders
This shop is not currently accepting orders for customs or commissions.
EU VAT Regulations (IOSS)
Due to changes to the EU VAT Regulations (IOSS) on July 1st, 2021, I will no longer be selling prints to customers in the EU. Currently as it stands, many Canadian couriers do not support the proper electronic documentation to ensure that customers in the EU are not charged twice for VAT. Before the changes to the IOSS on July 1st, there was an exemption for purchasing goods online within or outside of the EU if the total came to 22 euros or less that did not require any additional documentation to be submitted to couriers, and unfortunately that is no longer the case. Under this new ruling, all orders under 150 euros will now be charged an additional import VAT on physical goods.
I apologize for any inconvenience this may cause.