⭐️ ALL ORDERS ARE DISPATCHED TO THE NAME & ADDRESS SPECIFIED ON YOUR ETSY ORDER FORM

Please check your name & delivery details are up to date, specifically within your Etsy account (as opposed to, for example, a Paypal account used to pay for an order) If an order is returned to me due to an incorrect/incomplete address, and you still wish to receive it, you will be responsible for the cost of re-delivery.

⭐️ UK / EUROPE / INTERNATIONAL DELIVERY

Orders for individual (or several individual) Greeting Cards are shipped to UK, Europe & International destinations using a standard service, which is not tracked. All other items will be sent using a tracked service.

⭐️ I use the services listed below to ship your order (the usual delivery aim times are taken from Royal Mail & Collect Plus websites). These are estimates only, and the delivery aim starts from the date of dispatch, not the date of purchase. Please note that during the ongoing Covid-19 pandemic, delivery times continue to vary and there is a high chance that your parcel will take longer to reach you than you than the usual aim time shown below, in particular if you are outside of the UK. Thank you for your patience & understanding during this time.

💌 Royal Mail Standard 1st or 2nd class in the UK (with proof of postage, not tracked).
- Delivery Aim: 1-3 working days

💌 Royal Mail Signed For in the UK (Signature required on delivery, & tracking number provided)
- Delivery Aim : 1-3 working days

💌 Royal Mail International Standard for Europe / International destinations (with proof of postage).
- Delivery Aim Europe: 3-5 working days
- Delivery Aim International: 7 working days

💌 Royal Mail International Tracked & Signed for Europe / International destinations (Signature required on delivery, & tracking number provided)
- Delivery Aim Europe: 3-5 working days
- Delivery Aim International: 7 working days

💌 Royal Mail International Tracked for USA & International destinations (Online confirmation of delivery, & tracking number provided)
- Delivery Aim Europe: 3-5 working days
- Delivery Aim International: 7 working days

💌 Collect Plus Standard Service in the UK (Tracked)
- Delivery Aim: 2-3 working days

💌 Other selected courier services (Tracked)
- Delivery Aim: Varies. (An estimate will be provided at time of dispatch)

⭐️ LINKS

http://www.royalmail.com/
http://www.collectplus.co.uk/

⭐️ DISPATCH TIMES

I aim to dispatch orders within 2 working days. Occasionally the dispatch of an item can be delayed due to unforeseen circumstances, or for reasons beyond my control. In this instance I will contact you via Etsy to inform you & keep you up to date.

⭐️ SHIPPING, SHIPPING FEES & PACKAGING

The fee displayed for shipping includes the cost of wrapping / packaging / taping your item securely, as well as the postage cost itself. I aim to recycle & re-use as much packing material as I can, so please understand if your item arrives in previously used material! I would also like to ask you to save and re-use as much packaging as you can from your order, or where this is not possible, please recycle as much as you can with your household recycling collection.

⭐️ DESCRIBING VINTAGE ITEMS ACCURATELY

If you are interested in buying a vintage item, please read the description and check the photographs. All items are described in detail and include measurements. Vintage items are never in new/unused condition (unless listed as deadstock), and are in most cases not 100% perfect. All of the vintage items sold in the Magic Town Midway shop have been pre-owned and come with imperfections commensurate with age & use. Depending on the item, imperfections can include crazing, cracking, chipping, rips & tears, tarnishing, rust, staining & discolouration, pen marks, or any other noticeable sign of ageing or wear. I describe any flaws in the description, and provide detailed photographs. All items are dated accurately to the best of my knowledge.

⭐️ IMPORTANT GREETING CARD INFORMATION

All of the contemporary greeting cards I sell in my shop (i.e. any card excluding Vintage Greeting Cards & postcards) are my own original designs, created & published by me under the name 'Dilys Treacle Treasures'. Dilys Treacle Treasures greeting cards are designed & prepared in-house, then digitally printed (externally) by a professional greeting card printer. All designs are completely flat / smooth, with no added embellishments, flittering, glittering, foiling or handmade finishes. My creative process uses pens, pastels, reclaimed/vintage fabrics, embellishments, cottons, threads, papers & boards, hand-sewing & machine stitching. All the designs started life as a handmade/hand-drawn artwork. Once a design is complete, it is digitally photographed/scanned. I use Photoshop to prepare digital files for print, and the physical design is a one-off piece only. The digital copy is sent to print and arrives back as a traditional greeting card. Envelopes and cello packaging are sourced from UK suppliers to the greeting card industry. The cards are packaged in-house. The majority of my current stock-holding has been wrapped, but as of 2020 I will no longer be sourcing cello packaging and will be phasing out the use of this over time. If you order a greeting card, it may or may not arrive in cello wrap.

When you buy a Dilys Treacle Treasures greeting card, please be aware that it is a digital copy of an original handmade design. My card designs are intended to have a handmade look, just like the original piece. At first glance, it may look as though you could reach out and touch a card made from real pieces of fabric, or feel real stitching or hand-drawn oil pastel marks. But please note, none of these cards are actually hand-made or individually hand-drawn using pens or pastels.

⭐️ NEED TO KNOW MORE?

If you are interested in an item but need to know more before you buy, please contact me and I will be pleased to help. I am happy to provide extra photographs upon request, and answer any queries you may have. You can also scroll to the bottom of the page for the FAQ section.

⭐️ REVIEW OF SHOP POLICIES

Before making a purchase please take time to review my Shop Policies, including my Privacy Policy, and those of Etsy (see below).