CalmForMoms

Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my Etsy shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can review Etsy’s Privacy Policy to learn more about Etsy’s privacy practices.

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Information I Collect
To fulfill your order, you must provide certain information that you authorize Etsy to provide to me, such as:
• Your name
• Email address
• Billing information
• Details of the product you’re ordering

If you contact me directly through Etsy Messages, you may choose to provide additional personal information.

I do not have access to your full payment details. Payments are processed securely by Etsy.

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Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• As necessary to provide my services, such as when I use your information to fulfill your order, provide customer support, or resolve disputes.
• When you have provided your affirmative consent, which you may revoke at any time, such as if you explicitly agree to receive marketing messages.
• If necessary to comply with a legal obligation or court order, such as retaining information required for tax or accounting purposes.
• As necessary for my legitimate interests, provided those interests are not overridden by your rights or interests, such as:
• Providing and improving my services
• Complying with Etsy’s Seller Policy and Terms of Use

I do not use your personal information for marketing purposes unless you have provided express consent.

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Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information only for very limited reasons and in limited circumstances, including:
• Etsy: I share information with Etsy as necessary to provide my services and comply with my obligations under Etsy’s Seller Policy and Terms of Use.
• Service providers: I may engage trusted third parties to perform functions for my shop (such as digital file delivery tools). I share personal information with these providers only to the extent necessary to perform these services.
• Compliance with laws: I may collect, use, retain, and share your information if I have a good-faith belief that it is reasonably necessary to:
• Respond to legal process or government requests
• Enforce my agreements, terms, and policies
• Prevent, investigate, or address fraud or illegal activity
• Protect the rights, property, and safety of my customers or others

I do not sell or rent your personal information.

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Data Retention
I retain your personal information only for as long as necessary to provide my services and to comply with my legal and regulatory obligations.

In general, I retain order-related information for up to 4 years for tax, accounting, and business purposes. After that period, your information is securely deleted.

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Transfers of Personal Information Outside the EU
I may store and process your information through third-party services located outside of the European Union (such as Etsy or cloud-based services).

As a result, your personal information may be transferred to jurisdictions with different data protection laws. Where required, I rely on appropriate safeguards, such as contractual necessity and Etsy’s compliance measures, to protect your information.

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Your Rights
If you reside in certain territories, including the European Union, you have a number of rights in relation to your personal information, including:
• Access: You may request a copy of the personal information I hold about you.
• Change, restrict, or delete: You may request that I correct, restrict, or delete your personal information, subject to legal obligations.
• Object: You may object to my processing of your information based on legitimate interests or withdraw consent to marketing communications at any time.
• Complain: If you reside in the EU, you have the right to raise a concern with your local data protection authority.

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How to Contact Me
For purposes of EU data protection law, I am the data controller of your personal information.

If you have any questions or concerns about privacy, please contact me through Etsy Messages.

If you would like to access, correct, or delete personal information held by Etsy, you may contact Etsy directly at www.etsy.com/help.

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By purchasing from this shop, you acknowledge and consent to this Privacy Policy.