Shine Bright, For You Are A Rare Gem In A World Full Of Stones.
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Announcement
Last updated on Mar 26, 2025
Reviews
4.9
(1638)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Charline on Apr 16, 2026
5 out of 5 starsGood quality. Customs wishes they had known this beforehand.
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Etsy buyer on Dec 30, 2025
5 out of 5 starsBeautiful earrings! Perfect process! Highly recommended!!!
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About OMiloStudio
Sales
7,437
On Etsy since 2023
Shop members
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Alex
Owner, Designer, Maker
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Monie.ka
Photographer, Marketer, Assistant
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Molly
Curator, Quality Checker
Shop policies
Last updated on Jan 19, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
Terms & Conditions and Right of Withdrawal
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Does Your Jewelry Come With a Warranty?
Yes, your O’Milo jewelry is covered by a 2-year warranty from the date of purchase. This warranty covers manufacturing defects but not normal wear and tear.
Crafted from precious metals such as sterling silver and gold, our pieces are delicate and require gentle handling. Avoid bending or applying pressure when putting them on or taking them off.
If you notice any flaws or transport damage upon receiving your piece, promptly let us and the carrier know. This won’t affect your warranty rights but helps us resolve issues quickly.
What Materials Is Your Jewelry Made Of?
Every piece of O’Milo jewelry is handmade using a base of ethical sterling silver, chosen for its strength and durability.
For gold designs, the sterling silver is plated with 18K or 14K gold, creating a warm, luminous finish that lasts. For silver designs, we use rhodium or white gold (platinum) plating to enhance shine and protect against tarnish and scratches.
All pieces are nickel-free and skin-friendly, designed to be as comfortable as they are beautiful.
Do You Use Eco-Friendly Packaging?
To minimize our environmental impact, we may package multiple items together in a single box. Unless you request separate packaging for each of your jewelry pieces or let us know the items are gifts, we choose this thoughtful, eco-conscious approach.
Each order is carefully packed in secure and elegant packaging—designed to protect your jewelry while offering a beautiful, gift-ready presentation.
Free Shipping & Easy Returns
From Berlin to the world—our handcrafted jewelry ships free, no matter where you are.
Each piece is made to order and usually dispatched within 1–3 business days, carefully packed and insured for its journey. You’ll receive a tracking number to follow its path to you.
Not in love? Returns are easy. Send it back within 14 days in its original condition, no questions asked.
Jewelry Care & Handling
O’Milo jewelry is made with care and deserves the same from you. Crafted from sterling silver and gold, it is delicate by nature. Handle it gently and avoid bending or applying pressure when putting it on or taking it off.
While waterproof, avoid prolonged exposure to water, perfumes, or harsh chemicals to keep its shine. When not in use, store it in the provided box or a soft pouch for protection.
Polish with a soft cloth to restore its glow.
Treat it like a treasure—it’s made to last.
Unclaimed or Returned Packages
If your package is unclaimed, refused, or returned due to an incomplete or incorrect address (e.g., only a first name provided, wrong street number), a flat fee will apply:
Germany: €5
International: €10
This fee helps cover the costs we incur when handling and processing returned packages.
To avoid this, please double-check your shipping details and make sure your package can be received. You can use the tracking link or Etsy app to follow your package and receive delivery updates. If you need assistance, drop us a message or email us at hello@o-milo.com.
My Earrings Broke, What Should I Do?
If your earrings break, please contact us via Etsy message or email at hello@o-milo.com with photos, videos, and a brief explanation of what happened. We’ll guide you through the next steps.
Our chief artisan will carefully examine the earrings to determine if the damage is due to a manufacturing defect. As the makers, we can assess this thoroughly and reliably. If a defect is found, we’ll gladly replace the earrings free of charge.
For damage caused by improper handling, such as bending, accidental drops, or stepping on them, we can advise on repair or replacement options. Sterling silver and gold are softer materials, requiring gentle care to maintain their beauty—that’s why they’re called fine jewelry.
My Clasp Doesn’t Close, What Should I Do?
If your clasp isn’t closing, it may have shifted due to excess pressure applied. Our jewelry is made from sterling silver and gold, which are soft precious metals. This makes them lightweight and comfortable but requires careful handling.
You can often fix the issue by gently bending the locking arm back into place. If this doesn’t work, or you’d prefer not to adjust it yourself, you can send them back to us for inspection and adjustment. We’re here to help keep your jewelry in perfect condition.
My Package Hasn't Arrived, What Should I Do?
If your package hasn’t arrived, please check the tracking information provided in your shipping confirmation email or your Etsy order. Sometimes, delays occur due to customs or the carrier.
If the tracking status hasn’t updated or shows the package as delivered but you haven’t received it, please contact us. We’ll work with the carrier to investigate the issue and find a solution.
For international shipments, please allow additional time as delivery times may vary depending on your location and customs processing. Rest assured, we’re committed to ensuring your order reaches you.