OffKeyThreads

Privacy Policy for OffKey Threads
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
To provide my services, such as fulfilling orders, settling disputes, or offering customer support;
With your affirmative consent (e.g. signing up for a mailing list), which you can revoke at any time;
If necessary to comply with legal obligations or court orders;
As necessary for my legitimate interests — such as improving my services — unless those interests are overridden by your rights.

3. Information Sharing and Disclosure
I share your personal information only when necessary and in limited circumstances:
Etsy – To comply with their Seller Policy and Terms of Use.
Service providers – Trusted partners (e.g., Google Drive) to deliver files or services related to your order.
Legal compliance – If required by law or to protect my rights or customers' safety.

4. Data Retention
I retain your data only as long as necessary to provide services and meet legal obligations — typically 4 years.

5. Transfers of Personal Information Outside the EU
I may use hosting or service providers (like Google Cloud) located in jurisdictions outside the EU. These providers comply with frameworks such as Privacy Shield for lawful transfer of personal data.

6. Your Rights
Depending on your location, you may have the right to:
Access or receive a copy of your data
Request correction or deletion of your data
Object to certain uses (such as marketing)
File a complaint with your local data authority

How to Contact Me
For purposes of EU data protection law, I, Daniel Kapp, am the data controller of your personal information. You may contact me at:

lozotiso@gmail.com
Daniel Kapp, 7405 W. Kenmore Drive, #4, Norfolk, VA, 23505